Windows 10: Totally un-responding W10 install

I've been given a machine to look at for a friend but it has me stumped, and I'm quite techy!

W10 Pro, booted it the other day and is now stuck at a blank desktop (personalised background image is there), with a totally unresponsive taskbar. Spinning wheel when you try and click or right click it. Ctrl + alt + del works, but task manager just doesn't load. I can get to the login screen and reboot. But that really is about it! Exactly the same in safe mode, except I randomly get the option to "end process" of Windows when I click.. chkdsk /f /r run via W10 install media and it reported no problems, but I didn't think it would. I can read the drive fine if I remove and connect to another machine.

If I reboot, it sometimes hangs at the spinning wheel (for an hour plus), some times reboots fine, sometimes I'm told "closing 1 app and shutting down" and that "task host window is stopping background tasks (\Microsoft\Windows\International\Synchronize Language Settings)", which does end automatically after a minute or so.

I'm running out of ideas to try next...! Obvious thing is pull any data required off the drive and do a clean install, or attempt a repair install but I'd rather leave this as a last resort.

Any suggestions welcome!

Thanks.

- - - Updated - - -

PS Can't include Windows version as I can't get a run / command prompt to run winver....*Sad

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

delay w10 install

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps and check if it helps.

To get rid of the Windows 10 upgrade, I would suggest you to follow these steps:

• Go to control panel, then click on Programs and Features.
• Tap on View installed updates, then find the update called KB3035583.
• Now uninstall this update.

I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.

Thank you.

 

W10 installed and Printer will not respond!

When I installed the Windows 10 my HP 5660 will not respond....have been unable to print!


Please advise what I need to do to activate the printer with W10.