Windows 10: Touch driver dissapearance after restarting, what can I do?

I was just scrolling on my laptop. then the touch screen wasn't working properly, so I decided to restart it. Now its not functional at all and the driver can't be seen in the device manager. Please help me to fix this problem.

:)

 

touch screen

Hi,

We sure can provide some troubleshooting steps before you decide to get help from your laptop's manufacturer. Please follow the suggested solutions below:

Method 1: Check if the touch screen driver is enabled.

• In the Search bar, type Device Manager.
• Locate Human Interface Devices and look for touch screen.
  
• Right-click touch screen and check if it is enabled. If not, please enable it.

Method 2: Reinstall the touch screen driver.

• In Device Manager, go to Human Interface Devices.
• Locate touch screen again and right-click it to Uninstall
  the driver.
• Restart your PC to automatically install the driver.

Feel free to post back for updates.

 

Driver dissapeared.

Hi,



Thank you for posting your query in Microsoft Community.



I suggest you to follow the steps below and check if it helps.

• 
  Press windows + R, and type diskmgmt.msc.
  
• 
  Right click on Volume E drive.
  
• 
  Select Change driver letter and paths.
  
• 
  Click on Remove.
  
• 
  Again right click on Volume E drive.
  
• 
  Select Change driver letter and paths.
  
• 
  Click on Add and ok.
  

Keep us posted on this issue so that we can assist you better.

 

Touch screen is disabled

Hi Roy,

Thank you for responding.

This issue might be due to drivers which are to be updated.



I suggest you to update the drivers for touch feature in Device Manager:

Steps:

• Right click on Windows key from the desktop and click on
  Device Manager.
• Expand Human Interface Devices, right click on the
  Touch screen driver and select Update Driver Software.

Also, I suggest you to contact the device manufacturer website and try to update the chipset drivers as well.

Hope it helps. Feel free to contact us for further assistance.