Windows 10: touch pad and mouse problem

Discus and support touch pad and mouse problem in Windows 10 Drivers and Hardware to solve the problem; Hi , I got a mew surface laptop 3 but the touch pad and the mouse is not working properly what I have to do ? and as I have 128 SSD what cloud system... Discussion in 'Windows 10 Drivers and Hardware' started by AshZman, Nov 7, 2019.

  1. ASHZMAN
    AshZman Win User

    touch pad and mouse problem


    Hi , I got a mew surface laptop 3 but the touch pad and the mouse is not working properly what I have to do ? and as I have 128 SSD what cloud system is good for me to use . any other recommended thing to know please .

    thank you.

    ashu

    :)
     
    AshZman, Nov 7, 2019
    #1
  2. BERTON
    Berton Win User

    Mouse pad sometimes is multi touch???

    My wife also has a Toshiba Notebook and gets frustrated by the Touch pad [not to be confused with a mouse pad] when typing so she keeps it turned off and uses a wireless mouse. Some Touch pads have a "gesture" feature using 2 fingers, especially those with the Touch Screen, similar to SmartPhones and Tablets.
     
    Berton, Nov 7, 2019
    #2
  3. JESRAEL BOR
    Jesrael Bor Win User
    no mouse or touch pad

    Hi,

    In order to help you with your concern about not being able to use the mouse and the touch pad, kindly answer the following questions first:

    • What is the current build and version of your Windows 10 PC? To get these information, kindly follow these steps:

    • Press the Start button on your keyboard.
    • Type Settings and click it.
    • Click System.
    • Click About.
    • Check the Version and OS Build.

    (You may check this link for the Windows 10 update history to check if you have the most updated version and build. You can proceed
    in updating your computer afterwards with the use of this
    support link    .)


    We look forward to your response.

    Regards.
     
    Jesrael Bor, Nov 7, 2019
    #3
  4. DAVID HAZ
    David Haz Win User

    touch pad and mouse problem

    Mouse and Touch Pad Issues on Windows 10 with HP Spectra

    Since you mentioned that you are using both a touch pad and a wireless mouse, we suggest that you disconnect the wireless mouse from your PC to make sure that this is not the one causing an interference to your touch pad. Also, attempt to connect the wireless
    mouse to another device and observe the mouse behavior from there.

    If you find that the wireless mouse is not causing the interference to your device, it means that the touch pad of your device is causing the erratic behavior. It could be that there are substances that are sticking to the touch pad that causes an interference
    in using your device. We suggest that you check if there are moisture or other substance on the surface of the touch pad.

    Keep us informed on the results.
     
    David Haz, Nov 7, 2019
    #4
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touch pad and mouse problem

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