Windows 10: Touchpad Can't Be Toggled After Update 1909/2004

the machine is an MSI GL63 9SE laptop, it has a synaptic based touchpad. The keyboard has a key combo that should toggle it (FN+F3). After an update this function stopped working (I believe that update was 1909 or 1903 that I got today). After posting on the MSI sub someone suggested trying to manually search for updates as that fixed it for them. This shut down the touchpad while the toggle still wouldn't work. Then windows installed 2004, which put me back to square one. Oh and also my windows licence key is not being seen but I'll make a separate post for that, that's definetely a 2004 issue.

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:)

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!

 

Lost touchpad cursor after Windows Update

Hi,

One of the possible reasons why you're getting this concern is due to system conflicts such as outdated drivers. To better assist you with the touchpad query, we'd like to ask a few questions:

• Have you tried running the Windows Update Troubleshooter?
• Were you able to fix Windows update errors? You may click this link and follow the steps provided.

We also suggest that you revive the unresponsive touchpad. To do this, you may check the steps below:

• Open Settings and click Devices.
• Select Mouse and touchpad option and click Additional mouse options.
• The Mouse Properties window will open. Select the tab that names your laptop's touchpad, usually named after the brand and the touchpad model.
• If you don’t see such a tab, go to the tab labeled Device Settings or
  ELAN where you can find your touchpad listed under Devices.
• Click on the touchpad to select and press the Enable button.

Please post back with the status of the issue, we'll be glad to assist you further.

 

TouchPad problem

see attached screenshot of the keys after I re ran the scan

so i assume next steps are to have that program open that you suggested whilst using the laptop and then when the touchpad gets disabled to check if the keys have changed?