Windows 10: Touchpad for Surface

My cursor on the Touchpad for Surface does not work well. The cursor disappears most of the time or does not move when I use touchpad. I have tried every suggestion I found. This is relatively new. The keyboard works fine.

:)

 

surface pro 4 touchpad not working

Hi Mehrnaz,

Based on the description, it seems that you have done all the necessary troubleshooting steps to fix the issue with the touchpad. You may also check this

link for additional troubleshooting steps. If the issue persists, we suggest that you get in touch with the device manufacturer's website to have the most updated version of the driver.

Feel free to get back to us if you need further assistance.

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

TouchPad problem

see attached screenshot of the keys after I re ran the scan

so i assume next steps are to have that program open that you suggested whilst using the laptop and then when the touchpad gets disabled to check if the keys have changed?