Windows 10: Touchpad Issue after Windows 11 Update

The touchpad on my Dell Latitude 7390 has become unresponsive to left and right clicks. This problem began after a recent Windows update.Troubleshooting Attempts:Cleaning: I cleaned the touchpad to remove any dirt causing the issue.Driver Reinstallation: I uninstalled and reinstalled the touchpad drivers from the Dell website.Windows Reinstallation: I performed a fresh installation of Windows 11, and the touchpad worked correctly for a few days. However, the problem returned after the next Windows update.I need help resolving this issue. Please guide me on the following:Compatib

:)

 

Lenovo 2 11 w/Windows 10 touchpad issue

Hi,



Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.



This issue may occur due to corrupted or incompatible drivers, missing updates, incorrect device settings or hardware problems.

Method 1:

Let's first run hardware and troubleshooter and check.

• Open Control Panel.
• Type “Troubleshooting “in the search box and hit
  enter.
• Click on Hardware and sound.
• Click on Hardware and device and follow the on-screen instructions.

Method 2:

If the issue is not resolved, I would suggest you to un-install and re-install touchpad driver from the manufacturer website and check if it helps.

Step 1: Un-install the drivers:

Follow these steps:

• Click on Start icon.
• Select Device Manager.
• Right click on the
  touchpad drivers and select “Uninstall”.
• Restart the computer once it is uninstalled.

Step 2:

I would suggest you to install latest touchpad driver from the manufacturer website and check if it helps.

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

Touchpad not scrolling after setting ScrollControl_Mode to 1

Hi Silver Phung，

Welcome to Microsoft Community

The issue you're facing with your laptop's touchpad not scrolling after setting ScrollControl_Mode to 1 seems to be a complex one, but I can suggest a few steps that might help in resolving it. Let's break it down:

Immediate Steps to Try

1. Revert the Setting Change:
   
   • Since the problem started after changing the ScrollControl_Mode to 1, the first step would be to revert it back to its original setting (probably 0). You mentioned trying this without success, but ensure that the change is correctly applied and saved.
     
2. Update or Reinstall Touchpad Drivers:
   
   • You’ve already checked for driver updates, but it might be helpful to completely uninstall and then reinstall the touchpad driver. Sometimes, simply updating doesn't fix issues that a fresh install might resolve.
     
   • Go to Device Manager, find the touchpad (possibly under "Mice and other pointing devices"), right-click, and select "Uninstall device." Then, restart your laptop and Windows should automatically reinstall the driver.
     
3. Check for Windows Updates:
   
   • Occasionally, such issues are resolved through Windows updates. Ensure your system is fully updated.
     

Dealing with ELAN Touchpad Issues

• ELAN Tab Missing:
  
  • If the ELAN tab in your mouse settings is not showing up, it suggests a deeper issue with the touchpad driver or configuration.
    
  • Try downloading the touchpad driver specifically for your model from the Lenovo support website. Ensure it matches your exact laptop model and Windows 11 version.
    
• ETD Properties App:
  
  • The error message from the ETD Properties app indicates a disconnect or incompatibility with the ELAN driver. This again points towards a need for a driver reinstallation or update.
    
  • Make sure you’re downloading the right version of the app compatible with your Windows 11 version.
    

Thank you for your patience and understanding! If you have any questions, feel free to leave us a message.

Sincerely

Manson | Microsoft Support Specialist