Windows 10: Touchpad keeps going to sleep.

It will randomly goto sleep. Usually when im typing, but not always just when typing. occasionally it will reactivate as intended immediately after, but most of the time, it will stay asleep for upto 3-5 seconds of me clicking and sliding on the touchpad. Is there a way to turn off the touchpad sleep mode?

:)

 

Touchpad keep on scrolling

Hi Mehran,

Welcome to Microsoft Community and thank you for posting your query.

Sorry for the inconvenience caused to you. Let me help to fix the issue.

To assist you better, please provide us more information.

• 
  What is the model of the computer?
  
• Is this issue is specific to Facebook webpage?

Let’s try simple troubleshooting methods and check if this helps in resolving the issue. Follow the below method.

Method 1.

I would suggest you to run the Hardware and devices troubleshooter to diagnose the exact issue.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on Hardware and sound under Troubleshoot computer problems.
  
• 
  Click on Hardware and devices under Devices.
  
• 
  Click on Advanced on the Hardware and devices dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Hardware and devices troubleshooter.
  

If the issue still persist, try the below method.

Method 2.

I recommend to update the touchpad drivers and check. Follow these steps:

• 
  Press Windows key + X and click on
  Device Manager.
  
• 
  Locate Mice and other pointing devices and expand the same.
  
• 
  Right-click on the device and select
  Update.
  
• 
  Restart the computer, if prompted.
  

Method 3.

If the issue still persist you can try installing/reinstalling the driver and check. I suggest you to go to the computer manufacturer website and download the latest updated touchpad driver.

Note: Make sure you download and save the TouchPad driver and installed it before uninstalling the outdated touchpad driver.

To uninstall Synaptic touchpad drivers, follow these steps:

• 
  Press Windows key + X and click on
  Device Manager.
  
• 
  Locate Mice and other pointing devices and expand the same.
  
• 
  Right-click the device and select
  Uninstall. (Note: keep the latest installed touchpad driver)
  
• 
  Restart the computer, if prompted.
  

Hope it helps. Keep posting us with the status we will be glad to help you.

 

Display will not sleep.

Hi,

Thank you for posting your query in Microsoft Community. I understand the inconvenience caused to you and will help you solve the issue.

I suggest you to follow the steps provided below and check if it helps.

• Click on Start>Settings>System.
• In the left navigation pane, click on Power & sleep.
• In the right pane, select the time limit for the system to go to sleep from the drop down list.

Hope the information is helpful. Keep us posted on the status for further assistance.

 

Touchpad gestures NOT working

Hi Abuzar,

Your touchpad drivers might be outdated or corrupted. I would suggest that you update the touchpad driver. Follow the steps below:

• Press Windows key and X together and select
  Device Manager.
• Locate the touchpad driver.
• Right-click on the touchpad driver icon and click Update Driver software.
• Click on Search automatically for Updated driver software option.

If the driver for Windows 10 is not available, download and reinstall the latest touchpad drivers from the manufacturer website.

Keep us updated.