Windows 10: Touchpad not functioning correctly

I have a 4 year old HP Pavilion 15 laptop. The hard drive was playing up so I have installed an SSD in it's place. Rather than clone the old HDD to the new drive, I did a clean install of Windows 10 intending to migrate data and settings across later. I have also updated the BIOS through HP. Unfortunately, the scroll functions on the touchpad no longer work and the Device Manager does not show a touchpad installed, only a PS/2 keyboard & mouse. I tried following instructions on various sites but so many tell me to find the touchpad in Device Manager and install updated drivers. The touchpa

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Touchpad not working correctly!

Hi Moosa,

To better assist you with your concern, we would like to know more information:

• Have you tried to restart your computer?

If yes, and the issue still persists, we suggest that you use a mouse to troubleshoot the touchpad then follow these steps:

• Click the Start Menu.
• Type Control Panel.
• Choose Hardware and Sound to the options listed.
• Choose Devices and Printers.
• Choose the driver for your touchpad.
• Right click then select Troubleshoot.

Let us know how it goes.

Thanks.

 

SOLVED: Laptop Touchpad fully functional, but not in Universal apps

OK - sorted it finally :

• in step one/two above you delete the existing Synaptics drivers then have to reboot
• unfortunately when the PC restarts it installs some generic touchpad drivers which have the basic functionality
• So although step4 (run setup) appears to work, it hasn't actually done anything as the generic drivers are already there

So what you have to do is this...

• In device manager, select the mouse device and click update drivers.
• Then select Browse My Computer > Let me pick from a list > Have disk button, and select the folder with the new Synaptics drivers (I'm running 32-bit windows so selected ..\WinWDF\x86).
• The green progress bar shows the drivers are loading, then when it's all done you now have the new functionality installed - RESULT!!!
• 
  

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks