Windows 10: touchpad not moving

I have a new laptop that is only five days old. I removed a certain app that making my computer slow. After restarting, I'm now unable to use my touchpad, it's not navigating at all. What to do?

:)

 

TouchPad lagging and not moving

Hi Abdalla,

Thank you for posting your query on Microsoft Community. I understand the frustration when things don’t work out the way it should.

Method 1: I suggest you to try installing drivers in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if
that helps.

• Download the touchpad pad drivers from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the
  issue persists.

Method 2: I suggest you to perform DISM scan and check if the issue is resolved. I suggest you to try the following steps:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

• • DISM.exe/Online /Cleanup-image /Scanhealth
  • DISM.exe/Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Hope it helps. Get back to us with the updated status and we will be happy to assist you further.

Thank you.

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

TouchPad problem

see attached screenshot of the keys after I re ran the scan

so i assume next steps are to have that program open that you suggested whilst using the laptop and then when the touchpad gets disabled to check if the keys have changed?