Windows 10: Touchpad Not Working 12C HID Device

Discus and support Touchpad Not Working 12C HID Device in Windows 10 Drivers and Hardware to solve the problem; For the last week I’ve been unable to use the touchpad on my laptop, going into Device Manager the lower 12C HID Device has a warning symbol on... Discussion in 'Windows 10 Drivers and Hardware' started by Mohitkumar Patel1, May 4, 2024.

  1. MOHITKUMAR PATEL1
    Mohitkumar Patel1 Win User

    Touchpad Not Working 12C HID Device


    For the last week I’ve been unable to use the touchpad on my laptop, going into Device Manager the lower 12C HID Device has a warning symbol on it.Device status states “This device cannot start Code 10” followed by “A request for the HID descriptor failed”. After attempting to update the he driver and then disabling/enabling it failed I decided to Uninstall and then Reinstall the device, this worker for a day until the issue again persisted.The touchpad had issues like this before but never this long or serious, and it’s with the same Code 10 issue. As well I am unable to update the driver

    :)
     
    Mohitkumar Patel1, May 4, 2024
    #1
  2. JEFFREYTHEDOTARD
    jeffreythedotard Win User

    touchpad not working 12c hid device cant start

    need help my touchpad will not turn on. not listed i devices asus laptop driver issue 12c hid tried reinstalling natta
     
    jeffreythedotard, May 4, 2024
    #2
  3. AJDINB
    AjdinB Win User
    Touchpad Not Working (12C HID Device)

    For the last week I’ve been unable to use the touchpad on my laptop, going into Device Manager the lower 12C HID Device has a warning symbol on it.

    Device status states “This device cannot start (Code 10)” followed by “A request for the HID descriptor failed”). After attempting to update the he driver and then disabling/enabling it failed I decided to Uninstall and then Reinstall the device, this worker for a day until the issue again persisted.

    The touchpad had issues like this before but never this long or serious, and it’s with the same Code 10 issue. As well I am unable to update the driver as it says that the “best drivers” already installed is the other 12C HID device.

    I need help with this, as the laptop I am using is used for school and although it has a touchscreen it’s incredibly inconvenient to use.

    Any help would be nice, thanks.
     
    AjdinB, May 4, 2024
    #3
  4. CARLO TJ
    Carlo TJ Win User

    Touchpad Not Working 12C HID Device

    Touchpad Not Working (12C HID Device)

    Good Day AjdinB,

    You can proceed with the steps below.

    -Go to Device Manager

    -Locate the HID Touchpad dirver.

    -Right click and hit Uninstall

    Once uninstalled go to this link below

    https://support.hp.com/us-en/drivers/laptops

    Locate your device model, once detected, download and install the touchpad driver.

    Restart once done and check the toucpad.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.
     
    Carlo TJ, May 4, 2024
    #4
Thema:

Touchpad Not Working 12C HID Device

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