Windows 10: Touchpad not working after upgrading to Windows 10 2004

Доброго дня

Після оновлення до win10 2004 в мене synaptics ps/2 port touchpad driver windows відмічений в пристроях як прихований і не працює.

HP pavilion g6 1262sr.


Moderator Translated from Ukrainian:


Good afternoon



After upgrading to WIN10 2004, I have synaptics PS/2 port Touchpad driver Windows marked in the devices as hidden and not working.



HP Pavilion g6 1262sr.


***Original Title: Touchpad driver Windows marked in the devices as hidden and not working.***

:)

 

No more touchpad for my laptop since upgrading to Windows 10

Hi Derek,

I would suggest the following steps :

• Press Windows + X
• Click on Device Manager
• Right click on TouchPad drivers in the list.
• Choose Upgrade Drivers
• Reboot computer

Check if this helped to fix the issue.

 

ELAN touchpad not working correctly after Windows 10 Upgrade

Hi Michael,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

Method 3:If issue still persists, I suggest you to uninstall and reinstall the touchpad drivers in Compatibility mode and check if it works:

Follow the steps to uninstall the touchpad driver:

• Press Windows Key + X key.
• Click on Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install the drivers in compatibility mode:

• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select Windows 8.1 operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.