Windows 10: TOUCHPAD NOT WORKING AND CURSOR DISAPPEARED

my touchpad not working. I use Fn + F7 key but it can't help. then I go to device manager but there mice and other pointing device option is missing. Then I restart my laptop but it can't help. Then I try to install drivers from manufacturer's website and it's showing my device have latest driver. Then I reset my pc but it also not work and then updating windows also failed to solve the problem. Then I use BIOS but it's also failed. So, can anyone suggest me what to do?

:)

 

Touchpad not working and cursor disappeared

Hi, I'm Bianca, an Independent Advisor for Microsoft, an expert and a Microsoft user like you. I'm happy to assist you.

Sorry to hear you're experiencing this issue. Working without a touchpad and a cursor is really a hassle. I hope I can help you get this sorted out. To narrow down the source of the problem, please start Windows in Safe mode. Follow the steps on this link:

https://support.microsoft.com/en-ph/help/12376/...

See if your touchpad will work and your cursor will reappear on Safe mode. Let me know what happens after.

 

Touchpad for Surface

My cursor on the Touchpad for Surface does not work well. The cursor disappears most of the time or does not move when I use touchpad. I have tried every suggestion I found. This is relatively new. The keyboard works fine.

 

Mouse and touchpad not working

Hey did exactly what you suggested and the first time i did it the mouse cursor became visible, it was at the center of the screen but i still couldnt make it move with the touchpad and i plugged in my usb mouse and that doesnt work too. I did it a few moret times but cursor never showed up again and still could make either the touchpad or the mouse to work. Do you have anymore suggestion?