Windows 10: Touchpad Not Working in the Windows v2004 Release - HP Notebook - 15G-BR106TX

Recently I've got a feature update for my PC and I've upgraded to Windows 10 v2004. From then I'm frequently experiencing trouble with my Synaptics Touchpad. I've tried many methods, nothing worked out. I'm thinking to upgrade my BIOS.


There is this BIOS upgrade available for my laptop model
TITLE: HP Notebook System BIOS Update Intel Processors
VERSION: F.65 REV: A PASS: 1


As its release doc says that it provides support for Windows 10 v1909.

Can I install it on my PC with v2004.

Will it cause any issues?

Also let me know some way to fix this Touchpad issue.

:)

 

Touchpad (SynapticDrivers) not working on my HP Notebook - 15-ac156tx

Hi, normally there would be some Synaptic processes running of course, for example




I suggest you start by creating a snapshot similar to that when your touchpad is working, then another when it is not, and compare them.

If they are the same, the problem is elsewhere.

- it might be that one or more of these processes ceases to run, and after a restart you're back to normal, for example.

The above will help to determine that.

Is there an option in Settings to disable it?
When your laptop's touchpad stops working | PCWorld
(section starting "In Windows 10, click the Windows key and go to Settings > Devices > Touchpad." )

Is there a key combination on your laptop that disables the touchpad?

Does this disable it?
https://support.hp.com/gb-en/document/c03882926

Also please provide the version of the touchpad software, and, as requested by the forum when you wrote your post, your Windows build number. Thanks.

Are you using the touchpad software provided by HP? This appears to be the last one available for your laptop:
[table][tr][td][/td] [td]19.3.31.31 Rev.A[/td] [td]181.5 MB[/td] [td]Aug 25, 2017[/td] [/tr] [/table]

https://support.hp.com/us-en/drivers.../model/8960552

 

HP Stream Touchpad Not Working

Hi Nelly,

We appreciate you for being a part of Windows 10.

Before proceeding, we need more information to help you better.

• 
  What do you refer to, when you say “I know the touchpad works, I'm just not sure how to get it to work”?
  
• 
  What happens when you try to use the Touchpad? Does it hangs/not respond?
  
• 
  Is your system up to date?
  

Meanwhile, you may follow the below steps and check if you are able to switch on the Touchpad. This way we can isolate the issue.

• 
  Press Windows + I keys on the keyboard to open settings menu.
  
• 
  Click on Devices.
  
• 
  Click on Mouse and touchpad.
  
• 
  Touch or click the Touchpad toggle to turn off or on the Touchpad.
  
• 
  You may configure the various touchpad gestures also here.
  

As you have got the drivers from the HP website, it is recommended to update the drivers if there are any latest updates. I suggest you to refer to the below article and check on how to install and update drivers in Windows 10.

How to: Install and Update drivers in Windows
10

Reference: I suggest you to follow the suggestions provided by
TylerWelch on July 30, 2015 and check if it helps.

Touchpad is not working on windows 10

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Scroll pad on HP Pavilion dv6 Notebook PC not working after Windows 10 installation

Hi Ryan,

We appreciate you for being part of Windows 10.

Sorry for the inconvenience caused to you.

This issue may occur if the touchpad drivers are not up to date.

Kindly follow the below methods and check if it helps.

Method 1:

You may try to update the Mouse and touchpad drivers and check if it helps.

Mouse and touchpad
drivers

Please follow the steps given here to update the touchpad drivers.

a) Press Windows +X keys on the keyboard.

b) Select Device Manager.

c) Find and Mice and other pointing devices and expand it.

d) Right-click the Touchpad
drivers, and click Update driver software.

e) Follow the onscreen instructions to update Mice and other pointing device drivers.

f) Reboot the computer and check.

Reference: I suggest you to refer the below article on how to update the drivers in Windows 10.

How to: Install and Update drivers
in Windows 10

Method 2:

If the issue still persist, I suggest you download the updated touchpad drivers from the manufacturer’s website by entering your model number of the laptop.

http://support.hp.com/us-en/product...ertainment-notebook-pc-series/5048664/drivers

After downloading drivers from the above link install the drivers in compatibility mode and check.

Follow the steps to install the drivers in compatibility mode.

• Right-click on the driver setup file and click on
  Properties.
• Click on the compatibility tab and check the box
  Run this program in compatibility mode for and select previous Operating System from the drop down menu.
• Click on Apply and click ‘OK’ and run the file to install it.

I suggest you to refer the below article for more information on how to update software and drivers after upgrading to Windows 10 on HP Pavilion Notebook PC.

http://support.hp.com/us-en/product...ies/5048672/model/5078477/document/c04773236/

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.