Windows 10: Touchpad not working post windows 11 update. I2C HID device not working.

Hello, I have an Dell G7 7588 gaming laptop. Ever since I updated to Windows 11, my touchpad has stopped working randomly.I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works.In the device manager, the I2C HID Device says "This device cannot start. Code 10. A request for the HID descriptor failed." I have tried updating, rolling back, disabling, enabling, and uninstalling the same but it just does not work.sometimes when it works, in the I2C HID device properties, I have unticked the setting that allows my laptop to t

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Touchpad not working post windows 11 update. I2C HID device not working.

Hello, I have an HP Pavillion 15-inch gaming laptop. Ever since I updated to Windows 11, my touchpad has stopped working randomly. It starts working also after 7-8 days, works for 2-3 days, and then stops working again.

I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works.

In the device manager, the I2C HID Device says "This device cannot start. (Code 10). A request for the HID descriptor failed." I have tried updating, rolling back, disabling, enabling, and uninstalling the same but it just does not work.

sometimes when it works, in the I2C HID device properties, I have unticked the setting that allows my laptop to turn it off to save power.

The troubleshooter is also of no help, it detects that the I2C is not working, but does not fix the issue.

The touchpad settings in settings are missing, and they are also missing in the control panel.

Entering the command "sfc /scannow" in the command prompt does not detect any problems.

I have browsed almost every possible solution on various forums, but nothing works. It just magically starts working again for a short while.

I would greatly appreciate any help, thank you.

 

Duplicate I2C HID device (touchpad) in Device Manager

Hi,

I'm using Dell Inspiron 13 7370 with Windows 11. I work well in 6 months, but now I cannot using multi-finger 's function of the touchpad. After checking for a while, I found something:

- I2C HID Device is duplicated with error code 10

- The working I2C HID device has the same registry key value (the same Class Guid) with the other I2C HID Device

- No HID-compliant touchpad in device list

- Now the mousepad works as left-mouse click only

What I've already tried:

- Update latest Window update

- Update all Dell driver

- Installed Touchpad driver software from Dell (after running the exe file, it said my laptop doen't need this installation)

- Restore backup

- Search UpperFilters, LowerFilters of I2C HID in registry for deletion but not found any upperfilters, lowerfilters key

Please help to fix it.

Thanks,

Nam

 

Touchpad not working post windows 11 update. I2C HID device not working.

Hi ,

Go to the device manager, go to the I2C HID and Hardware Id properties tab and post here

Independent Advisor - Community

Thanks