Windows 10: Touchpad resetting to default on every restart, regedit change not working

Using V 19.3.31.31 of synaptics drivers on an HP envy x360 15-bp106. I have kept the installation file of this version specifically because newer versions remove a lot of functionality e.g. launch a command by 2 finger click. After a fresh Win10 install I cannot get the settings to stick. I have all settings as i want them and also created a profile under precision touchpad settings-additional settings-clickpad settings but i keeps resetting to the default profile on restart.

the common solution i found with extensive googling was the regedit:

HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install

Open key called DeleteUserSettingsOnUpgrade

Change the value to 0


it just doesn't work, i am sure i am in Local Machine not Current user. Any one has any suggestions? would also be good to have a window automated task run some command to set the clickpad profile, but i cannot find where the software stores these profiles

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:)

 

How to fix/restore regedit to default?

Hello. I need help how to restore regedit back to its default settings.

I didn't know registry editor is very sensitive that a small change can have huge impact on my computer's functionality.

So here's what happened, I was trying to fix a different issue (can't run a specific .exe file) when I bumped into one of the suggested fix (making some small change in regedit)

So I was trying to follow step from: https://support.microsoft.com/en-ph/help/2688326/can-t-open-exe-files-in-windows-7-or-windows-vista

[*]Click the Startbutton and type regedit in the Search box
[*]Right-click Regedit.exe in the returned list and click Run as administrator
[*]Browse to the following registry key:

HKEY_CLASSES_ROOT\.exe

[*]With .exe selected, right-click (Default) and click Modify…
[*]Change the Value data: to exefile
[*]Browse to and then click on the following registry key:

HKEY_CLASSES_ROOT\exefile

[*]With exefileselected, right-click (Default) and click Modify…
[*]Change the Value data: to "%1" %* (THIS IS WHERE I MADE A MISTAKE)
[*]Browse to and then click on the following registry key:

KEY_CLASSES_ROOT\exefile\shell\open

[*]With openselected, right-click (Default) and click Modify…
[*]Change the Value data: to "%1" %*
[*]Close the Registry Editor and restart your PC

Now, I can't open regedit.exe or any .exe files.

I'm getting the error: Windows can't opent this file

Your help would be greatly appreciated!

 

Default sound issue and issue with touchpad

Hi Mona,

We appreciate you for being a part of Windows 10.

Before proceeding, we need more information to help you better.

• 
  Do you connect the headphones while you start the computer? Do you refer to the Startup sound or any other sound?
  
• 
  Have you made any changes to the computer software/hardware prior to the issue? (As you have told not able to enable or disable the touchpad)
  
• 
  What is the type of touchpad configured in your computer? Is it
  Precision touchpad or Normal touchpad?
  

Kindly follow the below methods and check if it helps.

Method 1:

Note: Try to disconnect the headphone while you start the computer and check if you are able to hear the startup sound from the speaker.

As you still face the issue even after changing the defaults to speakers, Restore the default settings for the speakers/headphones and check if it helps.

• 
  Open the start menu, type Sound in the search bar and click on
  Sound from the search bar results.
  
• 
  Select Playback tab and double click on
  Speakers/headphones.
  
• 
  Select Advanced tab and click on
  Restore defaults button.
  
• 
  Click on Apply and OK button.
  
• 
  Restart the computer and check if it helps.
  

Method 2:

Step 1:

Please follow the below steps to enable touchpad. (If you have the precision touchpad)

• 
  Open the Start menu, type Settings in the search bar and click on Settings.
  
• 
  Click on Devices, select
  Mouse and Touchpad on the left navigation pane under the Devices settings window.
  
• 
  Change the settings to enable touchpad features under
  Touchpad.
  

Step 2:

I suggest you to update the touchpad drivers. Refer to the following article and update all the drivers available in Windows 10.

How to: Install and Update drivers in
Windows 10

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Touchpad not working

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.