Windows 10: touchpad right click not working correctly

after i was forced to update my laptop from 1809 to 21h1 i incountered some issues like a windows hello issue but that is in another topic this question is after i updated my touchpad started to act up my right click isnit working correctly i have to tap mulitple times for the right click menus to appear and right click is acting as a left click - the left click and scrolling is working good - i tried to reinstall drivers for the mouse that didnt work

:)

 

Touchpad not working correctly!

Hi Moosa,

To better assist you with your concern, we would like to know more information:

• Have you tried to restart your computer?

If yes, and the issue still persists, we suggest that you use a mouse to troubleshoot the touchpad then follow these steps:

• Click the Start Menu.
• Type Control Panel.
• Choose Hardware and Sound to the options listed.
• Choose Devices and Printers.
• Choose the driver for your touchpad.
• Right click then select Troubleshoot.

Let us know how it goes.

Thanks.

 

ELAN touchpad not working correctly after Windows 10 Upgrade

Hi Michael,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

Method 3:If issue still persists, I suggest you to uninstall and reinstall the touchpad drivers in Compatibility mode and check if it works:

Follow the steps to uninstall the touchpad driver:

• Press Windows Key + X key.
• Click on Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install the drivers in compatibility mode:

• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select Windows 8.1 operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Touchpad Left- and Right-Click Not Working

Hi Bill,

Thank you for posting your query on Microsoft Community.



Please answer the following question:

Did you log in to the system using a standard user account or an administrator user account?

In order to make changes in Device Manager you MUST be logged on as an administrator.

After logging in to the administrator Account, I would suggest you first try updating the driver.

Follow the steps to update the Touchpad drivers:

• 
  Press Windows key + X key and click Device Manager.
  
• 
  Find the relevant Touchpad driver and right click on it.
  
• 
  Select Properties and then go to the Driver Tab. Click Update.
  
• 
  Restart the computer and check.
  

If this doesn't solve your problem, you have to uninstall and then reinstall your driver in compatibility mode.

• 
  Press Windows key + X key and click Device Manager.
  
• 
  Find the relevant Touchpad driver and right click on it.
  
• 
  Select Properties and then go to the Driver Tab. Click Uninstall.
  
• 
  Restart the computer and check.
  

Now go to your manufacturer's website and re install the driver in compatibility mode.

Hope this helps. Please respond if you have further related queries.

Regards,