Windows 10: Touchpad scroll stopped working/ delay

All of a sudden randomly my touchpad on my asus stopped working or it is very delayed, the rest of the touchpad works just fine though

The only thing i did just before was install adobe acrobat xi and i have restarted my pc

:)

 

Touchpad 2 finger scrolling not working.

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on Windows 10.

Before we proceed I would like you to answer the following question:

• Do you receive any error message?
• Have you enabled two finger scrolling?

I suggest you to follow the methods below:

Method 1:

I suggest you to enable two finger scrolling and check. Please follow the steps below:

1. Press or tap “Windows key + X”, click on "Control Panel." Navigate to "Mouse," under "Hardware and sound".

2. Select the "Touchpad" tab in the "Mouse" window. This tab will also list the touchpad manufacturer.

3. Select "Properties," "Settings," "Advanced".

4. Click the box next to "Enable scrolling" if this option is available.

5. Click the arrow to the right of "Scrolling" to open the scrolling list and select two-finger scrolling to access the specific features.

6. Click to enable for two-finger scrolling feature, then select "Adjust scrolling region" or the similar option, if available.

7. Drag the scrolling region to cover a larger portion of the touchpad if you want to ensure you can scroll easily.

8. Click "Ok" to apply any changes and close the options windows. Keep clicking "Ok" until all of the windows with this option are closed.

9. Restart your computer if prompted. Your scrolling feature should be enabled.

If the issue persists,

Method 2:

I suggest you to uninstall and reinstall the touchpad driver and check.

Refer the steps below to uninstall device driver:

• Click Start, type Device Manager in the Start search box and hit ENTER.
• Locate Keyboard Driver and expand the same.
• Right-click on touchpad driver and click on Uninstall button to uninstall the driver associated with the device.
• Restart the computer and check if the issue persists.

Also, download and install the latest touchpad drivers from the manufacturer website .

Please refer the article below:

Support für XPS 15Z L511Z | Treiber und Downloads | Dell Deutschland


If driver for Windows 10 is not available then I suggest you
to install the driver in compatibility mode.

Follow the steps below to install the drivers in compatibility with Windows 10.

• Download the driver from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Please get back to us with updated status. We will be happy to assist you further.

 

touchpad delay!!!!!!

Hi Glenn,

Touchpad delay on your device might be due to the sensitivity setting that impacts scrolling and other finger gestures, and may exhibit a jumpy cursor. To resolve this issue, we recommend downloading and installing the latest touchpad driver from the
manufacturer's website.

If the issue persist after downloading the latest driver, we suggest changing the synaptic device settings by following the steps below:

• Open Mouse Properties.
• Select Device Settings tab and click on the Settings box.
• Expand the Pointing menu and then expand the Sensitivity menu.
• Select Touch Sensitivity and slide the sensitivity meter from
  2 to 1.
• Click OK.

Let us know if you find this helpful.

 

Touchpad scroll not working

Hi,

A few days ago, my touchpad 2-finger scroll stopped working. I've looked up the settings for mouse and touchpad, and find that I only have the ability to change the touchpad delay and nothing else. I've looked at Windows help sites and it seems like I'm
missing options and I'm not sure why. Please help!!

I have an ASUS ROG G56JK, Windows 10.