Windows 10: Touchpad setting is gone

Hello, I am running windows 11 on a hp lapto 15-ef0025 computer and I believe something has been going wrong with my device in terms of the trackpad and I rolled it back on a update in device manager and today, I was just curious if it would fix anything if I updated it and to become and behold my surprise, my trackpad setting in the settings app was removed and just vanished which made me find it odd, I don't know if you can get it back as I do have a mouse connected to it for in case reasons but I just am wondering if there is a fix or am I just out of luck.

:)

 

Some Touchpad Settings Are Gone.

Hi Bruce,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, please answer the below-listed questions and get back to us.

1. What is the make and model number of your computer?
2. Were there any changes made to the computer prior to this issue?

I would suggest you to follow the steps mentioned in
Fix touchpad problems in Windows 10 and check if this helps.

For reference, you may also refer to
Touchpad gestures for Windows 10.

Give it a shot and let us know of any changes.

 

precision touchpad settings/revert to synapsis driver

Hi,

Thank you for providing us the details.

I would suggest you to follow the below steps and check if it helps you finding the settings for Synaptics Touchpad.

• Press Windows + X keys, select Control Panel.
• Select Large view in Categories.
• Select Mouse and select Synaptics touchpad
  in the tabs and check if you can find the settings for it.

Keep us posted to help you better.

 

Touchpad not scrolling after setting ScrollControl_Mode to 1

Hi Silver Phung，

Welcome to Microsoft Community

The issue you're facing with your laptop's touchpad not scrolling after setting ScrollControl_Mode to 1 seems to be a complex one, but I can suggest a few steps that might help in resolving it. Let's break it down:

Immediate Steps to Try

1. Revert the Setting Change:
   
   • Since the problem started after changing the ScrollControl_Mode to 1, the first step would be to revert it back to its original setting (probably 0). You mentioned trying this without success, but ensure that the change is correctly applied and saved.
     
2. Update or Reinstall Touchpad Drivers:
   
   • You’ve already checked for driver updates, but it might be helpful to completely uninstall and then reinstall the touchpad driver. Sometimes, simply updating doesn't fix issues that a fresh install might resolve.
     
   • Go to Device Manager, find the touchpad (possibly under "Mice and other pointing devices"), right-click, and select "Uninstall device." Then, restart your laptop and Windows should automatically reinstall the driver.
     
3. Check for Windows Updates:
   
   • Occasionally, such issues are resolved through Windows updates. Ensure your system is fully updated.
     

Dealing with ELAN Touchpad Issues

• ELAN Tab Missing:
  
  • If the ELAN tab in your mouse settings is not showing up, it suggests a deeper issue with the touchpad driver or configuration.
    
  • Try downloading the touchpad driver specifically for your model from the Lenovo support website. Ensure it matches your exact laptop model and Windows 11 version.
    
• ETD Properties App:
  
  • The error message from the ETD Properties app indicates a disconnect or incompatibility with the ELAN driver. This again points towards a need for a driver reinstallation or update.
    
  • Make sure you’re downloading the right version of the app compatible with your Windows 11 version.
    

Thank you for your patience and understanding! If you have any questions, feel free to leave us a message.

Sincerely

Manson | Microsoft Support Specialist