Windows 10: Touchpad software or hardware issue:Aspire a515-45

So basically as mentioned the touchpad may have software or hardware issues that make it very sensitive and starts randomly jumping, clicking and lagging specifically when I press in the middle of the touchpad or just use the middle part in general. I have tried to delete the touchpad drivers under device manager by unisntalling teh device and restarting windows so that it automatically reinstalls the drivers. I have tried to manually uninstall the drivers and download the latest ones from the official acer website. I believe this touchpad doesn't use windows drivers it uses ELANTECH and Snyap

:)

 

Touchpad gestures not working on Acer Aspire A515-51G-56K9

The gestures on my Acer Aspire A515-51G-56K9 after I reinstalled Windows 10. My laptop had pirated Windows earlier and the gestures were working a couple of months ago but eventually stopped working. When I installed the genuine copy of Windows 10 the
gestures stopped working. In BIOS the touchpad menu says to make sure l2c drivers are installed and unfortunately, they aren't and I can't find them for Coffee Lake processor in my laptop. Please help me resolve the issue.

 

Elan Touchpad Not Working Acer Aspire s3

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press Windows key + W and type
  troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2:If issue still persists, I suggest you to uninstall and reinstall the touchpad drivers in Compatibility mode and check if it works:

Follow the steps to uninstall the touchpad driver:

• Press Windows Key + X key.
• Click on Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Now download the drivers the manufacturer website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install the drivers in compatibility mode:

• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select Windows 8.1 operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Touchpad issues

Hi,

Thank you for posting your query on Microsoft Community.

Please follow the below steps to resolve the issue.

Method 1:
Run Hardware and Device Troubleshooter

• Press Windows Key + R, type Control Panel.
• Type Troubleshooting in the search bar, click on Troubleshooting.
• Click on Hardware and Sound, click on Hardware and Devices.
• Follow the steps from the wizard to run the Troubleshooter.

Method 2: Update the Touchpad Driver.

• Press Windows + x key together and select
  Device Manager.
• Locate the Touchpad Driver.
• Right click on the Touchpad Driver
  icon and click on “Update Driver Software”.
• Click on “Search Automatically for Updated Driver Software” option.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.