Windows 10: Touchpad stops working after resuming from sleep - I2C HID Device error Code 10

When I put my laptop to sleep and wake it after a while, the touchpad no longer works. In Device Manager, the "I2C HID Device" shows error "Code 10 – A request for the HID descriptor failed". Workaround: I have to manually uninstall the driver and rescan for hardware changes to get it working again. Repro steps: 1. Boot into Windows 2. Put system to sleep e.g. via lid close or power menu 3. Resume from sleep after a while.4. Touchpad no longer works 5. Device Manager shows error Hardware: - Laptop model: Lenovo Ideapad gaming 3 15ach6 82k2- Processor: AMD Ryzen 5 5600H with Radeon Graphic

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Touch screen stops working -I2C HID device error

I have a LG gram laptop 16T90P-KAAE7UI running windows 11. In the last few months, touch screen has been intermittely stopping working. The device manager always showed there was an error in I2C HID device - This device cannot start (code 10). Usually, I could recover by doing one of the following things:

• disabling and enabling the device,
  
• simply rebooting the system or
  
• uninstalling the device and then restart the laptop.
  

Today, after pushing the sleep button on the side of the laptop and then pushing it again to wake up the laptop, touch screen completely stopped working. None of the methods mentioned above works. Touch screen function refues to work and device manager always shows that I2C HID device cannot start (code 10). The following message appeared with recovery attempts

• A request for the HID descriptor failed (most often), or
  
• The device failed the SET_POWER command, or
  
• One byte was expected in the report descriptor but not found
  

I also did update from Windows update and LG update center. All things have been updated to date. No luck to make touch screen work again.

Touchpad always works without issue. What else can I do to fix the I2C HID device error and bring touch screen back to work?

Thanks.

 

I2C HID Device (error code 10)

Hey guys, I recently reset an old laptop, and the touchpad was working just fine after I reset it. After a day or two, the touchpad randomly stopped working. I looked in device manager and I saw I2C HID error code 10. I tried updating the drivers, and it said drivers are up to date, though the issue persists. I am on an hp laptop with windows 11. Please help!

 

Duplicate I2C HID device (touchpad) in Device Manager

Hi,

I'm using Dell Inspiron 13 7370 with Windows 11. I work well in 6 months, but now I cannot using multi-finger 's function of the touchpad. After checking for a while, I found something:

- I2C HID Device is duplicated with error code 10

- The working I2C HID device has the same registry key value (the same Class Guid) with the other I2C HID Device

- No HID-compliant touchpad in device list

- Now the mousepad works as left-mouse click only

What I've already tried:

- Update latest Window update

- Update all Dell driver

- Installed Touchpad driver software from Dell (after running the exe file, it said my laptop doen't need this installation)

- Restore backup

- Search UpperFilters, LowerFilters of I2C HID in registry for deletion but not found any upperfilters, lowerfilters key

Please help to fix it.

Thanks,

Nam