Windows 10: Touchpad works but cannot find it under Mice and other pointing devices.

First of all, I'm running Windows 10 on a 2017 MacBook Air with BootCamp and I gave Windows a 125 GB partition. I want to change the touchpad settings because I can't tap to click but when I expand "Mice and other pointing devices" in the device manager screen the only thing under it is "HID-compliant mouse" and the touchpad isn't there. I would update the drivers, however I cannot even find the touchpad.


Any help would be much appreciated.

:)

 

My touchpad isn't working properly

Hi,

Sorry for the delay in reply.



I suggest you to roll back the drivers and check if that helps.

Try the following steps:

• 
  Right click on the start icon and choose device manager
  
• 
  In device manager, right on the touchpad under Mice and other pointing devices.
  
• 
  Click on Rollback under driver tab.
  

Hope this helps.

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

Touchpad not working.

Hi Ray,

This can be caused by a driver issue. For further isolation of the issue and for us to provide a solution suited to your touchpad concern, we need additional information. Can you answer the questions below?

• When did this happen?
• Were there any recent changes made to your device prior to the issue?
• Have you done any troubleshooting steps so far?

In the meantime, try updating the touchpad driver and see if it will work. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Select the touchpad driver then right-click on it and select Properties.
• Under Driver tab, click the Update Driver
  button to update the driver.

We'll wait for your response.