Windows 10: Touchscreen and USB features not working after BSOD

I have searched everywhere and couldn't get an answerI got a BSOD yesterday with the error as UNEXPECTED_STORE_EXCEPTION,after that I noticed that none of my usb ports detect anything, my mice light up but the cursor on screen doesn't seem to respond to anythingI went to the device manager to see if my touchscreen drivers were there and HID_COMPLIANT_TOUCHSCREEN was there but it was greyed out and there wasn't an enable option. I tried resetting my pc completely to see if it fixes it but it didn't.I am currently using this pc and wanted to know if this was fixable or if this was a hardware iss

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Touchscreen USB issue

I have an HP Envy4 TouchSmart Ultrabook. I upgraded from Windows 8.1 to Windows 10 2 months ago. After some severe initial problems, I eventually had everything working well. Recently I was away for a week and left my computer at home and turned off. When
I got home I started getting recurring messages saying that the last usb device that I connected was not recognized and may have malfunctioned. Coincident with the messages my screen would flicker. I also noticed the touchscreen was not functioning.

I did the following:

• Checked to make sure I had the latest drivers (I did) and did a full virus scan.
• Connected all of my usb devices one at a time to the computer (and later 3 at a time) and they all worked fine.
  
• Tried a restore going back 2 weeks before I had this problem and it did not help (I later undid the restore).
• Uninstalled my USB root hubs using device manager (they came back and the problem continued)
• Found the touchscreen in HID section, as a hidden device, and I uninstalled it (it comes back with problem unresolved)
• Noticed that each time the screen flickered the touchscreen briefly became unhidden in the HID section in Device manager and then touchscreen worked briefly.
• Disabled all the USB root hubs and the flickering and messages stopped but no touchscreen, I then found I could enable the USB 3 hub and one of the 2 USB 2 hubs and I had no flickering but still no touchscreen. Currently my computer is functioning with
  the exception of the touchscreen as long as I keep the one usb root hub disabled.

Has anyone else had this issue and been able to fix it? Any suggestions for a next step? I don't want to try anything too risky because at least I can still use my computer with the touchpad right now.

 

touchscreen no longer works

I have an HP Pavilion 24-g030xt with touchscreen. In device manager under Human Interface Devices it doesn't list touchscreen monitor. My computer is about 18 months old and the touchscreen works fine until about 2 months ago. Any suggestion?

 

Touchscreen stopped working -driver missing from laptop

Hi Julie,

There are several ways to resolve touchscreen issues such us updating the driver, installing available updates or downloading the driver from its manufacturer website. For us to isolate the issue, we would like to ask the following questions:

• What is the make and model of your device?
• What is the build and version of your Windows?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps given on this article:
What to try if your touchscreen doesn't work.

We will wait for your response.