Windows 10: TPM 1.2

Boa noite,Não consigo fazer atualização para Windows 11. Meu notebook estava funcionando com Windows 11, porém, tive problemas com vírus, então, voltei o notebook para a versão inicial de compra. A partir daí, não consigo atualizá-lo para a versão 11, porque não tem os requisitos para atualização. O TPM 1.2 estava instalado no computar, mas o sistema pede para fazer um novo dowload. Podem ajudar-me?Muito obrigada,Silvana

:)

 

TPM update

Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.

 

TPM Console Error 0x8007007A

PS.

1. I've also just tried to uninstall the TPM device, like suggested
   here.
2. I've also just tried

1. 
   

Code:

$tpm = gwmi -n root\cimv2\security\microsofttpm win32_tpm$tpm.SetPhysicalPresenceRequest(6)

as suggested
here and
here.

Nothing changed.

Here's some additional info, just-in-case:

Code:

PS C:\WINDOWS\system32> gwmi -n root\cimv2\security\microsofttpm win32_tpm__GENUS                     : 2__CLASS                     : Win32_Tpm__SUPERCLASS                :__DYNASTY                   : Win32_Tpm__RELPATH                   : Win32_Tpm=@__PROPERTY_COUNT            : 10__DERIVATION                : {}__SERVER                    : MY-PC-NAME__NAMESPACE                 : root\cimv2\security\microsofttpm__PATH                      : \\MY-PC-NAME\root\cimv2\security\microsofttpm:Win32_Tpm=@IsActivated_InitialValue    : TrueIsEnabled_InitialValue      : TrueIsOwned_InitialValue        : TrueManufacturerId              : 1112687437ManufacturerIdTxt           : BRCMManufacturerVersion         : 7.11ManufacturerVersionFull20   : Not SupportedManufacturerVersionInfo     :PhysicalPresenceVersionInfo : 1.0SpecVersion                 : 1.2, 2, 1PSComputerName              : MY-PC-NAMEPS C:\WINDOWS\system32> get-tpmTpmPresent                : TrueTpmReady                  : TrueManufacturerId            : 1112687437ManufacturerIdTxt         : BRCMManufacturerVersion       : 7.11ManufacturerVersionFull20 : Not Supported for TPM 1.2ManagedAuthLevel          : FullOwnerAuth                 :OwnerClearDisabled        : FalseAutoProvisioning          : EnabledLockedOut                 : FalseLockoutHealTime           : Not Supported for TPM 1.2LockoutCount              : Not Supported for TPM 1.2LockoutMax                : Not Supported for TPM 1.2SelfTest                  : {128, 159, 126, 96}

 

Issue after upgrading TPM firmware

Hello,

This is the update that I am trying to accomplish: Update your security processor (TPM) firmware

However after completing the steps that are listed within this article I am still not able to complete the actual upgrade. I still have the pop up that states i need to upgrade.

I followed the following steps:

1. ensure all upgrades are up to date.

2. download the specific .EXE firmware update file and run it on my machine as an administrator

3. clear TPM and restart.

however simple these steps are I have not been able to complete the update.

I am on a HP Z240 SFF 1.2 TPM

What can I do to ensure that my TPM is updated to the latest firmware?