Windows 10: TPM - Clearing the TPM and restarting still has "clear TPM" highlight

Discus and support TPM - Clearing the TPM and restarting still has "clear TPM" highlight in AntiVirus, Firewalls and System Security to solve the problem; Lenovo Yoga Laptop Windows 10 - Build 17134 Cleared all BIOS settings and supervisor password. Log in with local admin account. open TPM.MSC... Discussion in 'AntiVirus, Firewalls and System Security' started by cpfar7399, Jan 16, 2020.

  1. cpfar7399 Win User

    TPM - Clearing the TPM and restarting still has "clear TPM" highlight


    Lenovo Yoga Laptop

    Windows 10 - Build 17134


    Cleared all BIOS settings and supervisor password.

    Log in with local admin account.

    open TPM.MSC

    Click "clear TPM".

    no errors or anything pop up.

    Press F9 when the PC restarts to clear the TPM.

    Once the machine reboots, I go into TPM.MSC and the option for "clearing the TPM" is still there.


    Does that mean the TPM was successfully cleared and windows has re-initialized it and is ready for re-deployment? I just want to be absolutely sure I am wiping the TPM correctly. Thanks all.


    Just checking because I don't see anything about this same issue or question before. Picture below shows what we see on multiple machines after "clearing" the TPM.

    TPM - Clearing the TPM and restarting still has "clear TPM" highlight bac51c53-9bc9-4896-9a3c-9224d1d25790?upload=true.png

    :)
     
    cpfar7399, Jan 16, 2020
    #1

  2. Clear tpm

    Hi I'm trying to reset my laptop to factory settings and its saying clear TPM. Or configuration change was requested for this computer's TPM.
     
    Louise Robert, Jan 16, 2020
    #2
  3. Sasqui Win User
    Need help on whether to clear TPM on not

    It's clear as mud. As far as I can tell, it's specific to Windows, not necessarily activated programs like MacAfee, games, etc etc etc. MS Office, I have no idea.

    Here's a lengthy doc on it: https://docs.microsoft.com/en-us/wi...initialize-and-configure-ownership-of-the-tpm

     
    Sasqui, Jan 16, 2020
    #3
  4. TPM - Clearing the TPM and restarting still has "clear TPM" highlight

    Clearing TPM

    Hi Jolly,

    Did you do a Reset, and choose the Remove Everythign option? The TPM actually clears if you do this.

    https://docs.microsoft.com/en-us/windows/securi...

    Clear the TPM as part of a complete reset of the computer: You might want to remove all files from the computer and completely reset it, for example, in preparation for a clean installation. To do this, we recommend that you use the Reset option in Settings.
    When you perform a reset and use the Remove everything option, it will clear the TPM as part of the reset. You might be prompted to press a key before the TPM can be cleared. For more information, see the “Reset this PC” section in Recovery options in Windows
    10.

    Let me know if this helps!

    - C
     
    Charlie Klausen, Jan 16, 2020
    #4
Thema:

TPM - Clearing the TPM and restarting still has "clear TPM" highlight

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