Windows 10: TPM error

Hello, after the Windows update in october 2017 my Pc have problems with TPM, in device maneger under secutity devices appears an exclamation point and under TPM properties : "Device ACPI\MSFT0101\1 was migrated." and "Device ACPI\MSFT0101\1 had a problem starting." and "A protocol error was detected between the driver and the device."

Any advice how to fix it?



The second problem maybe is connected with the 1st one is:



After shutdown of the PC the power button stays illuminated and inside the PC can hear the fans turned on. Than to restart the PC i must press the power button more then 6 sec to power on, but it takes more time than usually.



thanks for any advices


OS: Microsoft Windows 10 (64-bit)

PC: HP Pavilion 24-b171ny

:)

 

TPM update

Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.

 

Windows 10 v.1709 Error 0x8000FFFF & TPM is not usable?

We appreciate the update that you provided. Upon reviewing the steps you've mentioned in the past, it seems you haven't tried uninstalling the TPM driver yet. An outdated version of this driver can directly affect the Hardware Troubleshooter and cause the 0x8000FFFF
error. To uninstall the TPM driver, follow these steps:

• Right-click Start.
• Click Device Manager.
• Expand Security devices.
• Right-click Trusted Platform Module 1.2 and choose Uninstall.
• Restart your computer and let Windows automatically reinstall the driver.

Let us know if the error disappears after following these steps.

----

If you think this was useful, you may "mark it as an answer" to help those who are facing the same problem.

 

TPM ERROR

Hi Lucas Ezequiel Ruffo,

To assist you with your concern regarding Trusted Platform Module (TPM).
You may check out this
link on how to View status, clear or troubleshoot the TPM. You can perform the troubleshooting steps under
Troubleshoot TPM initialization and check if the issue will persist.

Let us know how it goes.