Windows 10: TPM errors crashing my computer while gaming

Discus and support TPM errors crashing my computer while gaming in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been getting crashes every time that I play a game, for around 15 to 30 minutes, and the Event Viewer every single time is : "The device driver... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Steven LaCosse, Aug 18, 2023.

  1. TPM errors crashing my computer while gaming


    I have been getting crashes every time that I play a game, for around 15 to 30 minutes, and the Event Viewer every single time is : "The device driver for the Trusted Platform Module TPM encountered a non-recoverable error in the TPM hardware, which prevents TPM services such as data encryption from being used. For further help, please contact the computer manufacturer."The computer will not crash when I am just watch

    :)
     
    Steven LaCosse, Aug 18, 2023
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Aug 18, 2023
    #2
  3. TPM update

    Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.
     
    ReeeeallyThough, Aug 18, 2023
    #3
  4. R-T-B Win User

    TPM errors crashing my computer while gaming

    Need help on whether to clear TPM on not

    Sounds like it was using the tpm to encrypt the main drive. Certainly not the norm. Also, the fact that you could not log in suggests the computer may be illegally repackaged or stolen.

    Where did you buy this?
     
    R-T-B, Aug 18, 2023
    #4
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TPM errors crashing my computer while gaming

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