Windows 10: TPM event id 14 while playing valorant

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System> <Provider Name="TPM" Guid="{1b6b0772-251b-4d42-917d-faca166bc059}" /> <EventID>14</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2022-08-05T05:57:22.4451640Z" /> <EventRecordID>54247</EventRecordID> <Correlation /> <Execution ProcessID

:)

 

TPM disabled while playing valorant

So i was just playing valorant on my acer swift x (SFX14-41G) with ryzen 5 5600u i accidentally sleep my laptop and when i try to login with my fingerprint it wont work. So i checked my event viewer and found out that the tpm encountered an unrecoverable error with event id: 14. So i was just wondering if it's the game issue or hardware issue since tpm is more like hardware but this problem happening when i update my valorant to the latest version but i dont see any people with this problem please help im in a dead end now

 

TPM Event error 14

Ever since I downloaded July 12, 2022—KB5015807 on 7/15/2022 I've been having tpm error 14 spamming in my even viewer when I play Valorant. It only happens when i start up valorant. I've reinstalled windows 10 twice, updated all my bios including amd x570 chipset and nvidia. In my device manager its saying the tpm 2.0 is working properly and no issues in my device security unless i go directly to security processor to see whats in the picture. I can't figure any of this out and ive done everything even reseting my tpm a few times.

 

TPM Event error 14

Hi GF. I'm Greg, 10 years awarded Windows MVP, here to help you.

TPM is a BIOS function so do you have the latest BIOS Update and chipset drivers installled from the PC or motherboard manufacturer's Support Downloads web page for your exact model? That would be where to start.

Then clear the TPM:

https://www.nextofwindows.com/how-to-clear-and-...

If necessary here's how to Troubleshoot the TPM and error 14:

https://www.makeuseof.com/how-fix-trusted-modul...

https://docs.microsoft.com/en-us/troubleshoot/w...

How to Fix TPM Device is not Detected?

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://www.thewindowsclub.com/fix-event-id-14-...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

If none of this works to correct the interface with Windows then contact your PC or motherboard manufacturer as they are responsible for the TPM which is hardware.

If your PC is not still under first year warranty and you cannot extend the warranty, they may still help you, or you can get help in their forums. You can also get specialized help in the best hardware forums Tom's Hardware forums here: https://forums.tomshardware.com/

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.