Windows 10: TPM.msc Error: Cannot load management console

Discus and support TPM.msc Error: Cannot load management console in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello everyone, I never had this issue before, but all out of a sudden, I can no longer initialize TPM, I do not understand completely what is... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Aspect Z, Jan 25, 2024.

  1. Aspect Z Win User

    TPM.msc Error: Cannot load management console


    Hello everyone, I never had this issue before, but all out of a sudden, I can no longer initialize TPM, I do not understand completely what is happening. When I access tpm.msc in Run it says this: https://i.imgur.com/oL7tPCg.png "Loading of the management console failed. TPM 2.0: The Handle is not correct for the use. Exception from HRESULT: 0x8028008B Try again."I would love some assistance, Powershell says that TPM is running and everything, I don't get it. I have tried flashing my bios up and down multiple times, didn't help. Thank you guys.

    :)
     
    Aspect Z, Jan 25, 2024
    #1
  2. I3V
    i3v Win User

    TPM Console Error 0x8007007A

    PS.

    1. I've also just tried to uninstall the TPM device, like suggested
      here.
    2. I've also just tried

    Code:
    $tpm = gwmi -n root\cimv2\security\microsofttpm win32_tpm$tpm.SetPhysicalPresenceRequest(6)
    as suggested
    here
    and
    here
    .

    Nothing changed.

    Here's some additional info, just-in-case:

    Code:
    PS C:\WINDOWS\system32> gwmi -n root\cimv2\security\microsofttpm win32_tpm__GENUS                     : 2__CLASS                     : Win32_Tpm__SUPERCLASS                :__DYNASTY                   : Win32_Tpm__RELPATH                   : Win32_Tpm=@__PROPERTY_COUNT            : 10__DERIVATION                : {}__SERVER                    : MY-PC-NAME__NAMESPACE                 : root\cimv2\security\microsofttpm__PATH                      : \\MY-PC-NAME\root\cimv2\security\microsofttpm:Win32_Tpm=@IsActivated_InitialValue    : TrueIsEnabled_InitialValue      : TrueIsOwned_InitialValue        : TrueManufacturerId              : 1112687437ManufacturerIdTxt           : BRCMManufacturerVersion         : 7.11ManufacturerVersionFull20   : Not SupportedManufacturerVersionInfo     :PhysicalPresenceVersionInfo : 1.0SpecVersion                 : 1.2, 2, 1PSComputerName              : MY-PC-NAMEPS C:\WINDOWS\system32> get-tpmTpmPresent                : TrueTpmReady                  : TrueManufacturerId            : 1112687437ManufacturerIdTxt         : BRCMManufacturerVersion       : 7.11ManufacturerVersionFull20 : Not Supported for TPM 1.2ManagedAuthLevel          : FullOwnerAuth                 :OwnerClearDisabled        : FalseAutoProvisioning          : EnabledLockedOut                 : FalseLockoutHealTime           : Not Supported for TPM 1.2LockoutCount              : Not Supported for TPM 1.2LockoutMax                : Not Supported for TPM 1.2SelfTest                  : {128, 159, 126, 96}
     
  3. Amit_Sun Win User
    TPM Console Error 0x8007007A

    Hi,



    Thank you for writing to Microsoft Community Forums.



    This could be the issue when the firmware is not upto date, you can try the troubleshooting steps provided below to further narrow down to the root cause of the issue.



    Method 1: TPM console troubleshoot.



    I suggest you to try the troubleshooting method provided by dell on

    "Cannot load management console" opening TPM Management console in Windows 10 Version 1703
    and check if this helps you.





    Method 2: Update BIOS and firmware.



    I suggest you to contact the
    manufacturer
    and update all the compatible firmware drivers for Windows 10.



    Disclaimer: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft
    cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.



    Make the above changes and check if this helps you, if you still face the issue, reply to this post with more information.



    Hope it helps,



    Amit Sunar

    Microsoft Community – Moderator
     
    Amit_Sun, Jan 25, 2024
    #3
  4. I3V
    i3v Win User

    TPM.msc Error: Cannot load management console

    TPM Console Error 0x8007007A

    I am facing the following error after replacing the motherboard in my laptop, when i run `tpm.msc`:

    Code:
    Loading of the management console failed. The data area passed to a system call is too small. (Exception from HRESULT: 0x8007007A) Try again.
    I am running Windows 10 Pro 1909 on Dell M6400 (~11 years old legacy laptop).

    The issue seem to be equal to
    this one
    .

    The replacement Motherboard originally had some older bios version. Now I've updated BIOS to A13 (latest available) and tried to clear the TPM once again. Nothing changed.

    The
    official troubleshooting guide
    only offers to "reinstall Windows" in this case. I've posted
    this issue, asking to improve/justify this statement.

    But that thread is hardly a good place for discussing possible workarounds for the issue I have.

    Any other ideas?
     
Thema:

TPM.msc Error: Cannot load management console

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