Windows 10: TPM Not Recognized

I've seen exactly this same problem several times. Has anyone found a solution? I have a 2 year old HP Omen laptop. It was sold to me running Windows 11 Pro. Windows ran an dupate to H422 and now tells me my machine does not have TMP 2.0 and is not Windows 11 compatable.I have re-flashed biosReset TMPTurned TMP on and offBIOS states that TMP 2.0 is turned on, but Windows 11 says it does not exist. I cannot reinstall windows. There is no "Security Devices" entry in my Device Manager, even with "Show hidden" selected.

:)

 

TPM update

Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.

 

Need help on whether to clear TPM on not

It's clear as mud. As far as I can tell, it's specific to Windows, not necessarily activated programs like MacAfee, games, etc etc etc. MS Office, I have no idea.

Here's a lengthy doc on it: https://docs.microsoft.com/en-us/wi...initialize-and-configure-ownership-of-the-tpm

 

Need help on whether to clear TPM on not

Sounds like it was using the tpm to encrypt the main drive. Certainly not the norm. Also, the fact that you could not log in suggests the computer may be illegally repackaged or stolen.

Where did you buy this?