Windows 10: TPM not working

Discus and support TPM not working in Windows 10 BSOD Crashes and Debugging to solve the problem; Needing usb with encryption key to boot, TPM 2.0 AMD 3900x cpu with fTPM not working with bitlocker enabled on windows drive even though it says, "The... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Simran00, Mar 22, 2020.

  1. Simran00 Win User

    TPM not working


    Needing usb with encryption key to boot, TPM 2.0 AMD 3900x cpu with fTPM not working with bitlocker enabled on windows drive even though it says, "The TPM is ready for use." in tpm.msc. Solution?

    Only option available in tpm.msc is "Clear TPM", I tried that, then I got "New CPU installed, fTPM NV corrupted or fTPM NV structure changed" while booting and TPM was disabled; then cleared it in bios and everything was back to before. "Prepare the TPM..." is greyed out in tpm.msc.

    :)
     
    Simran00, Mar 22, 2020
    #1

  2. TPM update

    Don't know if this is the right place for this thread but whatever, laptop informed me that " a firmware update is needed for you security processor (TPM)," now, i looked up what to do and from a microsoft support thing, the last step says to clear the tpm. it has a warning saying to back up my data, i would like to know what clearing the tpm does, and what measures i need to take to make sure nothing goes wrong.
     
    ReeeeallyThough, Mar 22, 2020
    #2
  3. Sasqui Win User
    Need help on whether to clear TPM on not

    It's clear as mud. As far as I can tell, it's specific to Windows, not necessarily activated programs like MacAfee, games, etc etc etc. MS Office, I have no idea.

    Here's a lengthy doc on it: https://docs.microsoft.com/en-us/wi...initialize-and-configure-ownership-of-the-tpm

     
    Sasqui, Mar 22, 2020
    #3
  4. TPM not working

    constantly being asked tpm reset

    There is no TPM update listed for ASUS:

    https://support.microsoft.com/en-sg/help/409637...

    Microsoft says:

    If the manufacturer of your device is not listed in the following table, please contact the manufacturer’s customer support department for next steps.

    Clear your TPM

    Important

    Before clearing your TPM, be sure to back up your data. Do not clear the TPM on a device you do not own, such as a work or school PC, without being instructed to do so by your IT administrator.

    How to backup:

    http://answers.microsoft.com/en-us/windows/wiki...

    Follow these steps to clear your TPM:

    Go to Start > Settings > Update & Security > Windows Security > Device security .

    Under Security processor, select Security processor details.

    Select Security processor troubleshooting, and then under Clear TPM, select Clear TPM.

    Your device will need to restart before the process is complete.
     
    Andre for Directly, Mar 22, 2020
    #4
Thema:

TPM not working

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