Windows 10: TPM Update needed - how do I know which one to use? HP Spectre 360x Convertible PC

Discus and support TPM Update needed - how do I know which one to use? HP Spectre 360x Convertible PC in Windows 10 Drivers and Hardware to solve the problem; I have an HP Spectre x360 Convertible PC. I went to update my TPM driver, selected the HP information per instructions. I work through the HP doc on... Discussion in 'Windows 10 Drivers and Hardware' started by #Simp, Jul 20, 2018.

  1. #Simp Win User

    TPM Update needed - how do I know which one to use? HP Spectre 360x Convertible PC


    I have an HP Spectre x360 Convertible PC. I went to update my TPM driver, selected the HP information per instructions.

    I work through the HP doc on updating my TPM and it refers to various model numbers for my PC.

    I cannot find a model number that matches what they say.

    They have updates for the Spectre x360 Convertible PC ...

    (models 13-ac000 ~ 13-ac099) or

    (models 13-4000 ~ 4099) or

    (models 13-4100 ~ 4199) or

    (models 13-4100 ~ 4199) or

    (models 13-4200 ~ 4299)


    How do I figure out which version/model I have? I have used HP Support Assistant along with every other option I could google to get a "model" number that would match one of the above... but nothing like it shows up. [nor does my TPM version, match anything in the 'select you update' doc]

    Which one do I use?


    It was alluded to that I could tell my "model" by looking at my Product #.

    PN# N1R85UA#ABA

    But ???

    (And my laptop does not have a battery compartment nor a sticker on it with the model number)

    So which one of the updates do I use?

    :)
     
    #Simp, Jul 20, 2018
    #1

  2. TPM update for HP Spectre x360

    The Trusted Platform Module (TPM) firmware on this PC has a known security problem. Please contact your PC manufacturer to find out if an update is available. For more information please go to https://go.microsoft.com/fwlink/?linkid=852572

    HP Spectre x360 13 notebook pc
     
    MakasaTech Support, Jul 20, 2018
    #2
  3. TPM update for HP Spectre x360

    Hi,

    There is an update made available for 360 models, which might be found here

    https://h30434.www3.hp.com/t5/Notebook-Operatin...

    Please make sure your model is as listed there. If you have any doubts please let us know.
     
    Sumit Dhiman2, Jul 20, 2018
    #3
  4. TPM Update needed - how do I know which one to use? HP Spectre 360x Convertible PC

    my HP360 HP Spectre x360 Convertible was stolen

    Can anyone give me some advice as to the best thing to do about my HP360
    HP Spectre x360 Convertible being stolen from me
     
    AshleyGraves247, Jul 20, 2018
    #4
Thema:

TPM Update needed - how do I know which one to use? HP Spectre 360x Convertible PC

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