Windows 10: Tracking my stolen device

Discus and support Tracking my stolen device in Windows 10 Software and Apps to solve the problem; My brand new surface pro home computer with stolen about a week after I purchased it I went to find my device from my Android phone and there was an... Discussion in 'Windows 10 Software and Apps' started by Theodora Oakes, Sep 23, 2024.

  1. Tracking my stolen device


    My brand new surface pro home computer with stolen about a week after I purchased it I went to find my device from my Android phone and there was an update done after it already had been stolen but when I went to lock the device it told me that it hadn't been turned on in 30 days so there was no way to track it or lock it but there was a tracking option I'm just a little bit confused about how to set that into motion there's any one that can help me I would appreciate it

    :)
     
    Theodora Oakes, Sep 23, 2024
    #1

  2. How to track a stolen device

    Hi Juland,

    We understand your concern and we will provide the information required to help resolve your issue.

    To begin with, I would like to inform that the feature "Find My Device" has some limitations. This is only a device-tracking solution, and it won’t allow you to remotely wipe or lock your PC. You also won’t be able to play an alarm or snap a photo of the
    person using your device with the webcam. It will only show you your device’s location.

    As you have stated that the "Find my Device" option is disabled, lets see if we can activate the same via your Microsoft Account. To do so follow the steps below

    Step 1: Activate the feature.

    1. You’ll log into that Microsoft account from a web browser. The account should be the same as the one used to access the user account.

    2. You’ll see a message saying “Find my device is off” if you haven’t enabled it yet. Click the “Change” button to enable this feature. Activate the “Save my device’s location periodically” option when prompted and your Windows 10 PC will regularly and automatically
    send its location to Microsoft. This will allow you to locate your PC even if it isn’t powered-up and online when you go to track it, as you can view the last known location.

    Step 2: Track your Device.

    • When you want to track your lost device, open a web browser and go to
      account.microsoft.com/devices
      .
    • Sign in with the same Microsoft account you used on that Windows 10 PC you want to track.
    • You’ll see a list of devices registered to your Microsoft account. Scroll through the list and look for the device you want to track. You’ll see “Last seen at [time] in [City]” to the right of the device.
    • Click the “Find my device” link and you’ll be able to track the device on a map. If the device is powered on and connected to the Internet via Wi-Fi, a wired Ethernet cable, or a cellular data connection, its location will update regularly.

    Hope this helps

    Regards
     
    Vanessa Sohtun, Sep 23, 2024
    #2
  3. How to track a stolen device

    My laptop was stolen and someone turned off the find my device option my question is can i track the location of my laptop using its serial number?

    stolen laptop- Original Title
     
    julandpadilla, Sep 23, 2024
    #3
  4. chinni504 Win User

    Tracking my stolen device

    how track e71 mobile when it was stolen

    my e71 mobile was stolen 3 days ago plz suggest me how to track it?
     
    chinni504, Sep 23, 2024
    #4
Thema:

Tracking my stolen device

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