Windows 10: Trackpad doesn't work when waking from sleep

Discus and support Trackpad doesn't work when waking from sleep in Windows 10 Performance & Maintenance to solve the problem; Often when I wake my laptop from sleep, my trackpad stops working. I've enabled ctrl to show where the cursor is, and it does not move. The trackpoint... Discussion in 'Windows 10 Performance & Maintenance' started by RichardLi_456, Jul 16, 2020.

  1. Trackpad doesn't work when waking from sleep


    Often when I wake my laptop from sleep, my trackpad stops working. I've enabled ctrl to show where the cursor is, and it does not move. The trackpoint does not work either. In "ELAN Trackpoint for..." it shows the trackpoint as off with the toggle greyed out. After multiple restarts, the trackpoint disappears from Settings in Devices, and the keyboard stops working but the FN keys might still work. After multiple more restarts, things usually go back to normal until the device goes to sleep. My touchscreen and stylus still work as normal. I've tried updating drivers in Device Manager, which did not find any available updates. USB mice do work as normal, but I often need to use the trackpad. What should I do to fix this?

    :)
     
    RichardLi_456, Jul 16, 2020
    #1
  2. Nick89 Win User

    No internet when computer wakes from sleep mode

    No Internet when computer wakes from sleep mode or from cold start until I disable the Local area connection and then enable it.

    When I run the diagnostic after it fixes the connection it says this: Local Area connection doesn't have a valid IP configuration - Fixed

    But its not fixed. Every time I wake my computer up from sleep mode after its been in sleep mode for a few hours I have to disable and then enable the Local area connection.

    When the computer wakes up it has a yellow triangle warning of limited or no internet access. So I have to do the above every time I wake it up.

    Things I've done so far: Update drivers, No fix.
     
    Nick89, Jul 16, 2020
    #2
  3. wake from sleep issue in windows 10

    Hi,

    Thank you for posting your reply. Apologize for the delay in response.

    I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

    • Right click on Start icon and select Command Prompt (Admin).
    • Type the command line below:
    Powercfg /devicequery wake_armed

    3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

    If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

    Hope the information is helpful.
     
    Eeshwar Kumar, Jul 16, 2020
    #3
  4. Trackpad doesn't work when waking from sleep

    Waking from sleep mode

    Hi Kenneth,

    For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

    • Aside from Windows Update. were there any changes made on your computer prior to the issue?
    • Is this the first time you experienced the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
    • Send us a screenshot of your screen when you wake up your computer from sleep mode.

    We look forward to your response.
     
    Michael Gall, Jul 16, 2020
    #4
Thema:

Trackpad doesn't work when waking from sleep

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