Windows 10: Transfer file from phone to computer by USB..I get ...phone cannot be reached...

My laptop has previous owner ..I have entered my stuff on it before...BUT I am not able to get my photo gallery into it. I have opened file transfer...I am using a new USB ...I can see my gallery phone wise...but I get message that my phone cannot be reached...that a note has been sent to my phone ..I cannot find that note..I have signed up with Microsoft for both ph. and comp. NOTHING is working....yet I tested my sig other's laptop and it works ! ..WT...?

:)

 

Transferring data from phone to computer

Once I attached the phone to the computer via USB, and set it up for file access/transfer, I can see it in my list of hard drives.

I simply click on the hard drive entry for the phone to open the contents, navigate to the folder, and copy files off.

 

Cannot see phone files on computer


SOLVED. It was a well-hidden setting to change the USB type.

I have a new phone running Android Oreo. I have taken a few test photos and a couple of test videos. Some have been saved to the phone's internal storage and some to an SD Card.

I have connected the phone to a W10 computer using the USB cable supplied with the phone. Windows identifies the phone correctly and automatically installs the driver and the phone is then correctly listed in Explorer. If I click on the phone in Explorer, Windows displays a message "No files on this device" and consequently the file section of the Explorer window is empty. The phone displays that it is being charged from the USB port. Therefore it would seem that both Windows and the phone are reporting that the USB connection is working as expected.

My previous phone was a Windows phone and as expected the phone worked seamlessly with Windows computers. I am still finding my way around Android so I may have missed something obvious. The instruction in the phone User Guide is simply to "......connect the phone to the Windows computer using the supplied USB cable and after installing the drivers the files and folders on your phone will be accessible.....".

Well that does not seem to be quite correct....*Sad

Thanks for any suggestions.

T.

 

Image size huge after transfer from phone to computer

Images taken on an iphone (iPhone 7, up to date) seem to store with normal file size (several MB). When connecting the phone through USB cable to a windows computer, some of the copied files/images have a giant file size. The lowest value is about 600MB, but some images can "grow" to 2 or even 3 GB.
When replicating the copy action, the same files are stored as it should (with their sizes like on the phone, being about 3-4 MB).

Looking back, it seems this has always been the issue since the phone was purchased (about 1 and a half year ago).

EDiT
It's a simple file transfer through explorer.
I've compared a normal images and a corrupted image properties, and nothing out of the ordinary except file size.
Read only attribute is not checked.
File size is checked through explorer on the phone (didn't found a way to do so on the phone).

Any suggestions what could cause this behavior?
Let me know if I can provide extra information.