Windows 10: Transferring Data Files from defective user account to another user account on the same laprop

How do I move files from my user account to another user account on the same PC in Windows 10? My user account is defective and I can't get access to my data files, i.e excel, word, etc. My wife and I use the same PC. Her user account is accessible, I am using it right now, but mine will not load properly for whatever reason. Is there a way getting File Explorer to see my data files so that I can access them and make copies?

:)

 

transferring data between user accounts

Hi,



Thank you for writing to Microsoft Community Forums.



I understand your query related to transferring user data from one user account to another user account. Kindly follow the steps mentioned below to transfer the data.

1. Login to the new administrator account.
   
2. Press Windows + E keys to open
   File Explorer.
   
3. Now click on View tab and check the box
   Hidden items.
   
4. Navigate to the location C:\Users\Old_Username, where
   C is the drive that Windows is installed on, and Old_Username is the name of the profile you want to copy files from.
   
5. Copy all of the files and folders in this folder, except the following files:
   
   Ntuser.data
   
   Ntuser.dat.log
   
   Ntuser.ini
   
6. Now go to C:\Users\New_Username and
   Paste all the files that you have copied.
   

Once you transfer the user account data you can delete the user account that is not required.



Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

user accounts

Thank you for your response. If you've created a new profile and you have admin privileges, try these steps on how to transfer files from one user to another and see if it will work for you:

• Open File Explorer and go to C:\Users.
• Look for the account you want to copy the files from.
• Select the folders/files you want to copy, right-click on it and select Copy.
  
• Go to the new user account folder and paste the folders/files you copied.
• Repeat the steps if needed.

Give us an update on how it goes.

 

Lost User Account

After upgrading from Window 7 to 10, I lost my wife's User Account got messed up, using my email address and login password, with no ability to change them. I received the reply below, but still have problems:

I understand the inconvenience you are facing with user accounts, we will help you to resolve this issue.



I would like to inform that there can be only one Microsoft user account on one device, and that might be the reason you are unable to change the email address for the user account.



I suggest you to create a new account (Local account) on your computer and transfer the content to newly created user account.



Step 1: Creating a new user account

• Type cmd in the Search bar form the desktop.
• Now, Right-click on cmd.exe from the result and select Run As Administrator.
• User Account Control or UAC dialog box will appear, click on Yes.
• Type net user username password /add
  
  [Replace ‘username’ and ‘password’ with your desired username and password]

Step 2. Copying old files to newly created User Profile

• Go to C:\Users\(Your-Corrupted-
• Copy all files except three files:

• 
  NtUser.dat
  
• 
  NtUser.ini
  
• 
  NtUser.log
  

3. Go to C:\Users\(New-User-Profile-

4. Paste all those copied files here.

I tried to create a new user account as in Step 1, but when I put in the command as written above, I kept getting messages about correct syntax for the command. No matter what I tried, it wouldn't work. I
then tried to set up a new account using the Settings/Accounts/"Add someone else to this PC" menu. I set up the account, but no folder was created under C:\Users\. I tried adding a folder using the new accounts user name and transferred the files from the
other account. When I tried to log in, I received the same error message. I am at a loss as to how to get back the user account with the correct username, email address, and password. HELP!!!