Windows 10: Transferring Microsoft store games to new computer

Hello everyone. This is my first post. I have a real dilemma. I bought my wife a new computer. We want to transfer her games free not bought from one computer to the new one. She has been playing them for years and does not want to start from the beginning. Is this possible? I do not care what I need to do, including buying software to get it done. Thank you for your help and support. Jim R.

:)

 

New Compute, Windows 10 (upgrade) Activation Transfer

It depends on how Windows 10 was originally configured on your computer.

If its a full retail store bought license online or offline, it is transferable to a new computer or motherboard.

If its the free upgrade from a retail store bought Windows 7 or Windows 8 license, it is transferable to a new computer or motherboard.

If its the free upgrade from a OEM preinstalled Windows 7 or Windows 8 license, it is NOT transferable to a new computer or motherboard.

Learn more about transferring your license:

• How to Transfer your Windows 10 License to a New Computer

Also see if you can reactivate using chat support:

• Activate Your Windows 10 License via Microsoft Chat Support

 

Using games from the microsoft store

Based on the results you've obtained, this can be an issue with the Windows Store which affects the digital games you’ve downloaded from it. We suggest manually resetting the Windows Store cache. Here are the steps:

• Press the Windows + R keys to open the Run dialog box.
• Type WSReset.exe and click OK.
• The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.

Once done with the reset, kindly click this
link and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the affected game.

Keep us updated with the progress.

 

microsoft Solitaire games Wont load and can't download any new games from Store

Hi Mosey,

Thank you for posting your query on Microsoft Community.

I understand that you are facing problem with Microsoft Store Apps and games.

It would be grateful if you can reply to this question in order to assist you further:

• Do you receive any error message or code when you try to play the games or download games from Windows Store?
• What happen when you try to play the Microsoft Solitaire collection games?
• Do you face issue only while downloading games or even other apps from Windows Store?

Note: Basic information on Apps

• UAC (User Account Control) must be enabled.
  
• To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least
  1024 x 768.
• To snap apps, you need a screen resolution of at least
  1366 x 768.
• Make sure video card driver is updated.
• Make sure that Date and Time in your device is correct and up-to date.

Let's try the below steps and check if it helps:

Step 1: Try clearing the Store Cache:

• Press the Windows key + R keys.
• In the Run window, type
  WSReset.exe and click “Ok”.

Step 2: Also I would suggest you to run
Windows Store Troubleshooter and check if it helps:

1. Type Troubleshooter in the
search bar and click on it from the list.

2. Click on view all and select
Windows Store Apps and click next.

3. Follow the onscreen instruction.

Let us know if the above methods helps to fix the Store issue. If the issue persists or you have any other issues with Windows, please do post it in Microsoft Community. We would be happy to assist you.

Thank You.