Windows 10: trapped in S mode

I am stuck in S Mode. I have a personal laptop with Windows 11 Home S mode and I have tried all the "fixes" when I complete the steps and go to the store and the "GET" option, it is greyed out and not an option. So what are my other options to get out of S mode so I can download other apps. HELP I have tried everything for days including 3 calls with microsoft and resetting mutipal times and finally told I need to contact HP support. I am at my witts end.

:)

 

Blue Screen - Unexpected Kernal mode trap

Hi Anne,

Thank you for writing to Microsoft Community forum.

This issue may occur when your computer lacks sufficient kernel space to process kernel-mode drivers

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below.

1. What is the make and model of the PC?
   
2. Were there any changes made on the computer prior to this issue?
   

Meanwhile, you may try the troubleshooting steps suggested in the articles listed below and check if it works:

1. Troubleshoot blue screen errors.
   
2. Troubleshoot UNEXPECTED_KERNEL_MODE_TRAP
   
3. Bug check: UNEXPECTED_ KERNEL_ MODE_ TRAP
   

Regards,

 

How to solve UNEXPECTED KERNEL MODE TRAP?

1st

Stop Code: UNEXPECTED KERNEL MODE TRAP

What failed: nvlddmkm.sys

2nd

Stop Code: IRQL NOT LESS OR EQUAL

What failed: N/A

 

How to solve UNEXPECTED KERNEL MODE TRAP?

Hi Starfola,

We would like to ask some additional information to better isolate the issue:

• What error message are you getting?
• Can you provide as the stop code?

We suggest that you check this
article about troubleshooting blue screen errors.

You can also try the troubleshooting steps provided on this
link and see if it will work.

Hope it helps. Keep us posted.