Windows 10: Trekstor Surf Tab Twin 10.1 32GB - 2017

My mother got this tablet a while back, I don't know how well it worked out of the box but for as long as I've used it the sound has not worked. There's a little red X over the Speaker icon. I've tried to reinstall the drivers multiple times, restarted after and it's still didn't work. I also looked for the drivers myself and found a page with a lot of newer drivers for the sound device, they were cab files. I tried installing a couple of them but it says the target file doesn't exist.I've tried driver booster too, that doesn't seem to find the newer drivers either. I'm at a loss for what else

:)

 

Driver problem with Trekstor Surf Tab Twin 10.1

Hi ,

I bought the Trekstor Surf Tab Twin about a year ago and before today I haven't got any sort of problem . It's an excellent 2 in 1 Pc with win 10 . But today when I turned it on I noticed that my keyboard didn't work properly so I tried to restart the pc
, launch a diagnostic , restart from management list the keyboard and I also tried to reinstall the drivers from 0 but nothing could solve the problem. The error that windows give to me is "requested device descriptor failed" code 43.

I also tried to check if it was a physical problem trying to connect directly my keyboard to an other computer with an usb cable and it worked so i started to think that there is a problem with Windows ... How can i solve it ??

Thanks in advance for any solution .

Lorenzo Mazzola

 

Driver problem with Trekstor Surf Tab Twin 10.1

Hi ,

I bought the Trekstor Surf Tab Twin about a year ago and before today I haven't got any sort of problem . It's an excellent 2 in 1 Pc with win 10 . But today when I turned it on I noticed that my keyboard didn't work properly so I tried to restart the pc
, launch a diagnostic , restart from management list the keyboard and I also tried to reinstall the drivers from 0 but nothing could solve the problem. The error that windows give to me is "requested device descriptor failed" code 43.

I also tried to check if it was a physical problem trying to connect directly my keyboard to an other computer with an usb cable and it worked so i started to think that there is a problem with Windows ... How can i solve it ??

Thanks in advance for any solution .

Lorenzo Mazzola

 

Driver problem with Trekstor Surf Tab Twin 10.1

Thanks for your reply,

The keyboard is connected to the computer by some kind of untraditional usb port with magnetic clips... It's like the keyboard of the Surface because it's a 2 in 1 device. I tried to connect the keyboard with a usb cable on another port but it doesn't works.

If I connect the keyboard with the usb cable to another computer it works well.

I tried to use the troubleshooter but it only detects the problem without being able to solve it.

Thanks for the time you are dedicating to me.

Lorenzo