Windows 10: Tried to reset my Asus Laptop, "There was a problem resetting your PC"

Discus and support Tried to reset my Asus Laptop, "There was a problem resetting your PC" in Windows 10 Backup and Restore to solve the problem; As the title says, I tried to reset/restore my Asus Laptop (Windows 10 Free Upgrade from Windows 8) and no matter what I do, I always get the error... Discussion in 'Windows 10 Backup and Restore' started by Bortle, Feb 27, 2017.

  1. Bortle Win User

    Tried to reset my Asus Laptop, "There was a problem resetting your PC"


    As the title says, I tried to reset/restore my Asus Laptop (Windows 10 Free Upgrade from Windows 8) and no matter what I do, I always get the error "There was a problem resetting your PC" and I have google'd, search through heaps of forums and I have had multiple attempts at fixing this, but to no avail. What can I do?

    :)
     
    Bortle, Feb 27, 2017
    #1

  2. Preparing automatic repair

    Hi. I've recently tried to update Windows 10 as it was recommended by my laptop (ASUS VivoBook s). After few minutes of installation, it said "Windows could not complete the installation, restart your pc", I then couldn't log to my laptop as it keeps on
    taking me to "preparing automatic repair". I tried resetting it and it unfortunately says " There was a problem resetting your pc". I also tried going back to my previous version of Windows and I couldn't succeed. I tried every option that is there but nothing
    worked out. It keeps on taking me to " preparing automatic repair". Please help.
     
    PUTSISHO ANDYTHEO KAPU, Feb 27, 2017
    #2
  3. resetting my laptop to factory settings

    Every time I try to reset my laptop to factory settings, after I click "remove everything" it starts preparing files and then says "there was a problem resetting your pc, no changes were made." Is there anything I can do to fix this? Is it because I don't
    have enough space on my laptop? if it makes any difference, I'm on windows 10, on an Asus Eeebook X205TA. Thanks
     
    SophieMc123, Feb 27, 2017
    #3
  4. Samuria Win User

    Tried to reset my Asus Laptop, "There was a problem resetting your PC"

    Welcome to the forum. Do you want a clean install or just a repair? you can get the free win10 .iso from https://www.microsoft.com/en-gb/soft...load/windows10 create a dvd or usb boot from that and do a clean install or choose update now this will update the pc keeping all your data
     
    Samuria, Feb 28, 2017
    #4
  5. Bortle Win User
    I want a clean install, I basically want it to run as a "new computer". I did try this, and I still got the same error code no matter what I did.
     
    Bortle, Mar 2, 2017
    #5
  6. NavyLCDR New Member
    Did you make a Windows 10 installation USB flash drive or DVD, boot the computer from it, delete all the existing partitions on the hard drive, and select the unallocated space to install Windows to by highlighting it and clicking next?
     
    NavyLCDR, Apr 5, 2018
    #6
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Tried to reset my Asus Laptop, "There was a problem resetting your PC"

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