Windows 10: Tried to restart in diagnostic mode and now I can’t sign in on Wacom tablet

So I was having trouble updating my Wacom Mobile Studio 16 and decided to go into diagnostic mode to see if I could figure it out. Not only am I running into the problem with the PIN says my PIN isn’t available, but it won’t accept my password. I’ve checked, double checked, and triple checked that my password is correct it is but it still won’t work. I can’t even get into command prompt because it says my password is incorrect when it isn’t. I’m at my wit’s end, I don’t know what to do.

:)

 

Wacom Tablet not detected

Yes it was working before. I just noticed the issue on Thursday. I have not made changes.

I have tried installing drivers, restarting my computer, updating drivers, installing in compatibility mode, installing a driver directly from Wacom, etc. My wireless mouse works just fine, and I even replaced the tablet with the same model.

 

Can't Reinstall Wacom Tablet Driver

Hi Mae,

The issue your are having is due to missing or corrupt driver.

To resolve your issue, we strongly suggest getting the latest driver and software for your device from the manufacturer's website.

It is also advisable if you can contact the device's support team for assistance.

In the meantime, follow the steps below to try resolve the issue:

1. Go to Device Manager by right-clicking on the windows start button.

2. Find the Wacom Tablet under Human Interface Devices. Right-click and select to uninstall. Remove everything.

3. Unplug the Wacom Tablet

4. Go to Add/Remove Programs by right-clicking on the windows/start menu button and select "Programs and Features."

5. Find the Wacom stuff and uninstall all of it.

6. Open an elevated command prompt by right-clicking on the windows/start menu button and select "Command Line (Admin)."

7. Look for location of Program Files, normally, it's C: drive.

Type the following at the command prompt (including the quotes):

• 
  mklink /j "C:\Program Files\Tablet" "C:\Program Files\Tablet"
  

8. Reinstall the latest Wacom drivers from the website.

9. Restart and plug in your Wacom drivers.

10. Go to Services manager (click the start button and type "Services" to bring up the msc panel). Find the Wacom Professional Service item and start it or restart it.

If you have other concerns, don't hesitate to get back to us.

 

Wacom Intuos 4 Tablet-"tablet driver not found"

Problem: I cannot access the Wacom tablet properties, receive error "tablet driver not found".

I have tried solutions on Microsoft community and other sites with out success.

I have downloaded latest drivers from Wacom.

Tablet does show in device manager and control panel.

Restarting Wacom Professional driver service does not work.

I have tried the tablet in a windows 7 OS laptop and the tablet properties panel did work, so do not believe

it is a hardware or usb port issue.

Tablet previously worked when I ran windows 7 OS.

I have allowed all the Wacom applications through windows firewall.

I have tried older Wacom drivers without success.

I have installed the Wacom driver as a normal install into the 'C' drive.

The pen itself does function on the tablet, there is power to the tablet but cannot set up any tablet buttons.

I am using Windows 10 64 bit OS.

I would appreciate any further steps I might take to solve this issue.

Thank you