Windows 10: Trio Office not working

Hi, I paid the lifetime membership for Trio Office & I can not use this in the ways of printing, etc. I get the pop up saying pay to be able to use this, which I have. Why is this program

:)

 

Using full functions of trio office after reinstall

I have the same problem - I just did a reinstall , and then the premium functions of TRIO Office stopped working. I am on windows 10.

I got TRIO office from the Windows APP Store.

I contacted TRIO OFFICE on the Help - contact us - drop down. They said - use task manager - stop trio office, then try again !! of course that didn't make any difference.

I tried to re-purchase the premium functions - it says - you already own this program - and won't let me re-purchase.

Does anyone have a phone number for TRIO office support - sending them an email from their Help - contact us drop-down just gets you

useless advice. It is like Trio office knows your email. but the reinstalled program is not picking up your email id to send them.

I think Windows support should be pushing this complaint to Trio support because they sell the product from their app store

 

Trio

Hi Shannon

What Trio are you referring to, is that Trio Office, which is available for free from the Microsoft Store, or some other application, please provide a link to that Trio you are referring to . . .

 

Using full functions of trio office after reinstall

I purchased the full version of trio office, and it was working fine. Once I upgraded to Window 11, I encountered problems with my computer and had to reset losing and reinstalling my programs including trio office. Since the upgrade and reinstall of many of my programs my purchased trio office does not allow me to print and many of its functions are locked. It keeps asking me to purchase the full version. How can I get back all the functions that I paid for?