Windows 10: trojan infection but windows defender got it but i still dont know if im safe or not

trojan infection but windows defender got it but i still dont know if im safe or not

:)

 

Windows Defender will not clean a malagent!gmb trojan infection

My Windows 10 system got infected with malagent!gmb, a severe threat Trojan. Windows Defender identified the problem, but when instructed to clean it, went away and huffed and puffed for awhile, before coming back with a "not enough memory" response.

I read some other suggestions and used Malwarebytes to clean out the infection. It confirmed the problem with a scan and then quarantined the Trojan and said it was ok with a clean post-scan. Windows Defender scan afterwards disagreed though saying the
infection was still right where it was before. Since then Kaspersky scans with tdsskiller and their virus removal tool both showed no infection. Also Superantispyware's utility showed no infection.

Windows Defender still shows the following (same as the original notification):



After clicking on "Clean" with Windows Defender and letting it run for awhile,, once to remove it as recommended, then again to quarantine it if that makes a difference, and the following notice appears:



When a scan is now run, it still shows a problem.

What should I do next?

Thanks in advance, Richard Cross

 

trojan windows defender

I change over to windows defender a few months ago and I just had my first fake trojan.
I just go to very safe sites and got hit with the fake trojan, sorry, forgot to write any info down.
I had seen it before on friends computers and cleaned it out, it wants you to call the number but all you have to do is disconnect from net and turn off computer, turn on computer and run ccleaner and defender, running mrt now.
My question is how did it get passed defender, I know some web sites get a hidden infection and if you go there you could get infected but how did defender let it in, it may be new code in it but it is an old one, just turn off pc.
I know antivirus just plays catch up before they can write code to stop something, still I am wondering why it got through.
I am probably in the top ten percent for safe computing.

 

Infected with a Trojan.

I got infected with a Trojan and displayed the following message.

Zesiot.com says: Harddisk_Rootkit_Trojan_Hijack.exe

Call Microsoft support to get immediate support and assistance with Windows Defender Software.

Errorcode 0XA297SA when trying to open Windows Defender.

Can anyone help?