Windows 10: Trojan locked computer

Trojan locked pc giving # to call. Called MS Support instead & connected to Geek of States tech. For fee they unlocked my computer. Why didn't MS Defender Protect me? All system updates performed regularly

:)

 

Rooted Malware, Virus, and Trojan Infection, Keylogger Trojan Malware

Hi,

Please click the link below and follow Stephen Boots' suggestion on how to remove Trojan virus on your computer:

• List of anti-malware product removal tools

Let us know if you need further assistance.

 

Virus Trojan:32/Wacatac.DC!ml not completely remediated on Windows PC

One more time, looking for help on this. I go through the extensive list of steps above, including running script, adaware, cleaner and emisoft. No problems noted. I make sure the temp file and WD Service files are empty. I shut down the computer. In the morning I start up and a notification says WD has blocked wacatack trojan. The time listed is the time I shut down.

Anyone?

 

Random Auto-Locking of Computer Screen

Nobody suggested checking out Event Viewer? When your computer randomly locks, search for, and open: Event Viewer Under Windows Logs, Check out: • Application • Security, and • System See if you can find something that states anything that could be related to your computer locking. The newest events are listed at the top of each section, so finding an event log would be pretty easy to find. Hopefully we can find what is causing the computer to lock.