Windows 10: trouble accessing usb storage devices

windows wont give me access to my usb storage devices

:)

 

Unable to access USB device

Hi, I have Microsoft 11. I have inserted a USB device but I am not seeing the device under "This PC". I am seeing the device listed under "Settings", "Bluetooth & Devices", "other devices" (connected to USB 3.0). . What step can I take to access this device?

 

USB Mass Storage device is an older USB device and moight not work with USB 3.0

Open Start > Settings > Update & security > Troubleshoot

Scroll down

Click Hardware and Devices

Click Run the Troubleshooter

When complete, restart to see if the problem is resolved.

If that does not work...

Press Windows key + X

Click Device Manager

Expand Universal Serial Bus Controllers

Right click the USB Mass Storage Device in the list

Click Uninstall

Restart then check if its detected and working.

Other things you can try:

Step 1. Press Windows key + R to open the Run dialog

Step 2. Type regedit and press Enter

Step 3. Navigate to the following path:

HKEY_LOCAL_Machine > SYSTEM > CurrentControlSet > Services > USB

Step 4. If the USB key does not exist into the list, then create a new key USB under Services. Now create a new DWORD value under the key that you’ve just created

Step 5. Keep the USB key selected and right-click on the blank space at the right pane

Step 6. Select New > DWORD value from the context menu

Step 7.Rename this newly created DWORD value as DisableSelectiveSuspend

Step 8. Right-click on DisableSelectiveSuspend and select Modify

Step 9. Put 1 in Value data field and then click OK

Step 10. Reboot your PC

 

VMware-usb storage device not recognized

Hello,

I'm running Windows XP in Workstation Player on a Windows 10 laptop.

My USB CD/DVD drive is able to mount in the Player. So is a flash drive.

My Western Digital ssd (My Passport Ultra) is listed in "Removable devices", but fails to mount, giving this error:





In the Virtual Machine settings, the USB controller is using usb 2.0.

The WD ssd is compatible with usb 3.0 and 2.0, and is supported by Windows XP. My desktop computer running Win XP has no problem mounting the drive.

The device manager in virtual Win XP shows it as an "unknown device."

I've read everything I can find on the problem, and tried a number of suggestions from the knowledge base at VMware as well as solutions via google searches.

Perhaps the WD ssd just won't work on the free version of VM Workstation Player (v. 14).

Anyone have any suggestions?

Thanks,
Paul