Windows 10: Trouble connecting Ipod through usb port

Hi hope you can help.

I have been having trouble connecting my old but still fully functioning Ipod Mini with my HP laptop.

I keep getting a message popping up that there is a problem with the driver. I have tried all the USB ports, no difference.

The cable I am using to connect must be working ok as I can see all the music stored on my ipod when I go onto iTunes but I cannot access the data or save anything onto it.

Any ideas?

:)

 

Ipod will not sync and is not recognized by usb port


That's another problem, There is no Apple Mobile Device listed on my device manager. I have iTunes installed and the device charges but does not sync and show as being connected when I open iTunes.

 

Ipod will not sync and is not recognized by usb port


No, nothing there. I've never owned a Dell and will NEVER own one again. I'm astounded at some of the trivial things with this computer that has turned into rocket science. I did however discovered/remembered there are two more USB 3.0 ports on the left side base of the PC. To my surprise the ipod appears to be working correctly. Why it won't work with the ones on the right side is a puzzle to me. My printer is connected with the one on the right side and works fine. Not sure what the deal is between USB 2.0 ports and 3.0 ports?

 

Ipod will not sync and is not recognized by usb port


I have a Dell Inspiron 24 (7459) 7000 Series with Windows 10. I am unable to get either of my Ipod Nanos (6th and 7th generation) to sync with iTunes. Neither device will sync and does not show up as being connected to the pc. I've tried to resolve the issues by looking at a number of articles and videos with no success. The ipods will charge but are not recognized by the pc. I had issues with my pc a week ago and had to reformat. Before this my ipod worked fine. Any other suggestions outside of what's on the internet?