Windows 10: Trouble getting sound out of my AirPod Pros

I have connected my AirPods to my laptop but it won’t let me allow other apps to use it for audio, so I did the windows r thing and typed in mmsys.cpl to pull up the sound page and it says my AirPods are not plugged in, I’m looking to get sound to come out of my AirPods from my laptop. Thanks

:)

 

Airpods pro 2 not working on windows 10

Hi

Welcome to Microsoft community.

I understand the issues you're experiencing with your AirPods Pro on your Windows 10 PC. It seems like you've already tried some common troubleshooting steps. Here are a few more suggestions you might consider:

1. Re-pair your AirPods: Remove your AirPods from the list of paired devices on your PC and then re-pair them. This could help reset the connection between your AirPods and your PC.
   
2. Reset your AirPods: According to Apple, you can reset your AirPods Pro by pressing and holding the setup button on the back of the charging case for about 15 seconds until you see the status light flashing amber. After resetting, you can try re-pairing them with your PC.
   
3. Disable the Hands-Free Telephony service: Go to Control Panel -> Hardware and Sound -> Devices and Printers. Find your AirPods, right-click on them and select "Properties". Then go to the "Services" tab and uncheck "Hands-Free Telephony". Click Apply and OK, then try reconnecting your AirPods.
   
4. Check Bluetooth services: Press Win+R, type "services.msc" and press Enter. In the Services window, find "Bluetooth Support Service", right-click it and select "Restart". Then, right-click it again, select "Properties" and set the startup type to "Automatic". Repeat these steps for "Bluetooth Audio Gateway Service".
   
5. Check for interference: Other wireless devices and electronic equipment can interfere with Bluetooth connections. If possible, move your PC and AirPods away from other devices and try again.
   
6. Seek professional help: If none of these steps resolve your problem, it may be worth bringing your PC and AirPods to a professional for a check-up.
   

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Airpods connected but no sound

Same problem. Windows 10, fully updated as at today.

On my Windows 10 PC, Airpods Pro show as Paired and Connected, BUT no sound will play via the airpods. I've tried everything - disconnect the airpods, unpair, re-pair, re-connect, also tried disconnecting the airpods on my iphone so no possible conflict - nothing works. I've also ensured the airpods are showing (in Windows 10) as the default sound device.

But the only sound coming from the PC is coming from the PC's internal speakers. No sound is coming through the Airpods Pro. Absolutely maddening.

 

AirPods Pro automatically connecting to laptop when it starts

Hi Ian,

Thank you for getting back to me. I'm sorry to hear that you're having trouble finding the "Options" button under Bluetooth settings. Here's a more detailed step-by-step guide to help you:

> Click on the Start menu and select Settings (the gear icon).

> In the Settings menu, select Devices.

> Click on the "Bluetooth & other devices" option on the left-hand side.

> Under the "Audio" section, find your AirPods Pro and click on the "Connect" button if they're not already connected.

> Once your AirPods Pro are connected, click on the "Manage" button.

> In the Manage menu, click on the drop-down arrow next to your AirPods Pro and select "Remove device."

> After your AirPods Pro are removed, turn them off and back on again.

> Go back to the "Bluetooth & other devices" menu and click on the "+" button to add a new device.

> Select "Bluetooth" and wait for your AirPods Pro to appear in the list of available devices.

> Click on your AirPods Pro to connect them, but do not check the "Connect as an audio device" option.

> After your AirPods Pro are connected, click on the "Options" button next to them.

> In the "Options" menu, turn off the toggle switch next to "Connect to This Device" under the "Automatically Connect to This Device" section.

I hope this helps you solve the problem. Please let me know if you have any further questions or concerns.

Best regards,

John D.

Independent Advisor