Windows 10: Trouble mapping a drive over a VPN

Discus and support Trouble mapping a drive over a VPN in Windows 10 Network and Sharing to solve the problem; I have a network attached storage system and when I am out of network I connect through a VPN and map the drive to access. A few computers have been... Discussion in 'Windows 10 Network and Sharing' started by eliepins, Mar 26, 2017.

  1. eliepins Win User

    Trouble mapping a drive over a VPN


    I have a network attached storage system and when I am out of network I connect through a VPN and map the drive to access.

    A few computers have been able to connect to the VPN and map the drive while others can connect to the VPN but then when trying to map the drive it says network error "windows cannot access (folder location)"

    Anyone know what the issue may be? I suspect it's a setting on those individual computers not being able to map the drive rather than an issue with my NAS system.

    I've attached a screenshot of the error.


    Trouble mapping a drive over a VPN [​IMG]


    :)
     
    eliepins, Mar 26, 2017
    #1

  2. Mapping Network Drive over VPN

    I have two computers (a laptop and a desktop PC) both running Windows 10. On both of them I have connected to our work's VPN. On the laptop I have successfully mapped a remote server as the network drive 'Z'. On the desktop PC (using the same information),
    I get the following error message:-

    Windows cannot access \\[REDACTED]

    Check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problems, click Diagnose.

    They are both sat next to each other on the same network (and in any case Diagnose doesn't throw up any clues). I have tried turning off the Firewall to see whether that could be the problem, but there is no change.

    The desktop PC is a brand new installation of Windows 10 that I installed last week.

    Edition - Windows 10 Home

    Version - 1703

    OS Build 15063.674

    System type - 64-bit operating system, x64-based processor

    The laptop PC was an upgrade from Windows 8 a couple of years ago.

    Edition - Windows 10 Home

    Version 1709

    OS Build 16299.19

    System type - 64-bit operating system, x64-based processor

    Any clue as to why these machines are behaving differently would be appreciated.
     
    RichardSmithHIP, Mar 26, 2017
    #2
  3. Mapping Network Drive over VPN

    Hi Richard,

    Your Windows 10 question is more complex than what is typically answered in the Microsoft Answers forums. It is better suited for the IT Pro audience on TechNet. To get an accurate resolution, please
    post your question in the TechNet Windows 10 Networking forum.

    Let us know if you have any other concerns.
     
    Janeane Cru, Mar 26, 2017
    #3
  4. bro67 Win User

    Trouble mapping a drive over a VPN

    What are you using for VPN?
     
    bro67, Mar 27, 2017
    #4
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Trouble mapping a drive over a VPN

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