Windows 10: Trouble restoring a system image

A few months ago I was having some trouble with my computer shutting down randomly or whenever I plugged in an external drive. I've fixed the problem and my computer is running normally now. At some point I tried reinstalling windows, but I was having some trouble making a backup to an external hard drive since my computer would shut down in the middle of it.I was able to use the Backup and Restore windows 7 tool to make a system image on a second HDD I had installed, but it looks like it saved as a file folder called DESKTOP-FLORIM-01 and I'm not sure how to restore it.What's in the folder:

:)

 

How to delete inactive System Image Restore Points in System Restore

Windows 10 64-bit.
When I click "show more restore points" in System Restore I see a bunch of old "system image restore points" that were deleted in past and do not correspond to any currently active restore points. Clicking any of these old restore points, I simply get an error message saying they could not be found, and to select another restore point instead.I would like to delete these restore points listings but have been unable to do so.
So far, I have tried steps mentioned below without any luck :

Disk Cleanup through (C Properties
Disable System Protection (OFF and ON) in System Protection for OS (C
Disk Space Usage to minimum (slider button all the way to the left then 'Delete all restore points for this drive'),
Delete all shown Restore points in CCleaner (the problem ones do not show here),
Reset Windows Backup to Default in Windows 10 with 'Reset_Windows_Backup.bat' utility.

Any suggestions highly welcome.

 

restore system image from command prompt, drive d: not seen by system restore

Hi,



Thank you for writing to Microsoft Community Forums.



To be able to help you with the appropriate troubleshooting steps, please reply with the following details:

• Are you trying to restore the system image or create a system image?
  
• Are you able to see the external drive in File Explorer?
  
• Could you please briefly explain the procedure that you are following to initiate a system image restore?
  

In the meantime, I suggest you to refer the articles on
How to: Create a system image in Windows 10 and

How to restore a Windows 10 system image to an existing or larger storage device created by Andre Da Costa.



Please reply with the detailed information, to help you in a better way.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

System Image Problem

[table][tr][td]Version[/td] [td]Date[/td] [/tr] [tr][td]5.05[/td] [td]8/03/2009[/td] [/tr] [tr][td]5.08[/td] [td]7/21/2009[/td] [/tr] [/table]
Which one is newer?
Only 5.05 was offered on HP for the machine I linked.
The description danced around some of the anomalies we're seen with drives.

Since only 5.05 was offered, I questioned 5.08
Guess we know the answer now - 5.05 failed to flash.
We could spend time trying to figure that out, but IMO it's better on the back burner for now

I think the next step is to try the Macrium sleight of hand to get the System Image restored.
I'd like to get the System Image up and running to do the follwoing

• Copy Nick's data to a folder off of the restored System Image C: drive
  
  
• run a Belarc Advisor audit to collect license keys for Nick's software
  
  
• there might be other data collection that Nick can do in preparation for the final step

The final step is a clean install, install up-to-date MS and 3rd party software, and restore the copied personal data.

Nick was having difficulty locating the outlook files in the System Image - so getting it back running live is the best I can think of.

Thoughts, suggestions, and objections are always welcome and considered