Windows 10: Trouble using Bose QC35 headphones, Alexa and Bluetooth

On the App Bose Connect, I show my computer, my smartphone, iPad, Echo Dot and Bose Headphones. In Bose Connect, I show in the top part of myphone two items: My phone and my computer. The other items are in the lower part of the screen. This makes sense because the headphones are only supposed to work with no more than two devices at a time. Since the phone is an intermediary between the devices, I expect it must always be one of the top two devices. If I want to switch the second device from my computer to my Echo Dot, I attempt to disconnect my computer (one of the top two devices in Bose Connect) to the Echo Dot. I do this with the digital slide switch in Bose Connect. However, when I move the slide switch to off for the computer, the small circle just goes around and around - forever - so I can't connect my Echo Dot. I fiddle around with different options on my devices and eventually get it to work. Can anyone tell me what the correct sequence of procedures should be? Thank you............

:)

 

Bose wireless headphones not recognized.

Remove headphones from Device Manager

Sometimes there might be issues with Bose Bluetooth headphones on Windows 10, but users reported that this issue can be fixed simply by removing your headphones from Device Manager. To do that, follow these steps:

Press Windows Key + X and choose Device Manager from the list.

device-manager

Locate your headphones in Device Manager, right click them and choose Uninstall.

uninstall-driver

After you’ve deleted Bose headphones from Device Manager, they should appear as headphones in Bluetooth devices list. Try pairing your PC with Bose headphones, but if the pairing doesn’t work you’ll need to delete the headphones’ memory. To do that, follow
these steps:

On your Bose headphones slide the Power button up to the Bluetooth symbol and hold it there for 10 seconds.

Now headphones should appear in the Bluetooth devices list, and you’ll be able to connect them to your PC.

Some users are suggesting that you don’t need to delete the device from Device Manager, you just have to delete the headphones’ memory by following the instructions above.

Solution 2 – Uninstall your audio driver and install the latest audio driver

If you’re using wired Bose headphones, you might want to try removing your audio driver in order to fix any potential issues. To remove an audio driver, just go to Device Manager, locate your audio driver, right click it and choose Uninstall. After uninstalling
the audio driver, it’s recommended to go to your motherboard or sound card manufacturer’s website and download the latest audio driver.

Few users also suggest installing audio drivers by using the compatibility mode. To do that, follow these steps:

Locate the audio driver setup file and right click it. Choose Properties

Navigate to Compatibility tab and check Run this program in compatibility mode for.

Select one of the previous versions of Windows, for example Windows 7, and click Apply and OK to save changes.

Run the setup file and install the latest audio drivers.

Use a Bluetooth adapter / update your Bluetooth drivers

Problems with Bose headphones can be caused by Bluetooth drivers, so make sure that they are up to date before connecting Bose Bluetooth headphones. If you have the latest drivers, but the problem still persists, you might want to use a Bluetooth adapter. Users
reported that after buying a Bluetooth adapter and installing the necessary drivers the issue was resolved. While buying a Bluetooth adapter, make sure to choose one that comes with with a driver CD in order to avoid any further Bluetooth issues.

 

Bose SoundSport Wireless Problems

Hi,

To resolve the issue with Bose Headphones on Windows 10, you may follow the steps below:

• Remove headphones from Device Manager

1. Press Windows Key + X and choose Device Manager from the list.

2. Locate your headphones in Device Manager, right click them and choose Uninstall.

Bose headphones from Device Manager should now appear as headphones in the Bluetooth devices list. Try pairing your PC with Bose headphones, but if the pairing doesn’t work you’ll need to delete the headphones’ memory by following the steps below:

1. On your Bose headphones slide the Power button up to the Bluetooth symbol and hold it there for 10 seconds.

2. Now headphones should appear in the Bluetooth devices list, and you’ll be able to connect them to your PC.

Let us know how it goes.

 

bluetooth headphones


setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank