Windows 10: Trouble with printing

I can't print Adobe documents, word documents no problem.

I installed the printer again, what is going wrong?

:)

 

Trouble Printing E-mail

Hi,

Thank you for posting your concern. There are several reasons why you are experiencing this kind of issue. It could be an issue with driver, corrupted system files, settings, or connection between the device. We would like to know more information about
your concern. Please answer the following questions:

• Which version of Windows are you using? To check it, type in winver on Search box and hit Ok.
  
• Is this only happening when trying to print emails? Or, this is an issue every time you print documents?
  
• Is printer connected through wired or wireless?

Meanwhile, you can perform suggested steps provided below:

• Disconnect your printer and connect it again.
• If the same issue persists, you can follow the step provided in Fix printer problems article.
  
• If it is the same, you can head over to this link for more troubleshooting steps.
  
• You can also visit this link on how to print emails.
  

We'll be waiting for your response.

 

Print to PDF missing in Printer List

Hi William,

We suggest that you disable and re-enable the Print to PDF feature. Here are the steps:

• Click on the Start menu and type in Windows Features.
• Choose Turn Windows features on or off.
• On the next window, find Microsoft Print to PDF and disable it. Click
  OK to save changes.
• Restart your PC.
• Repeat the same steps to re-enable Microsoft Print to PDF.

If the issue persists, we suggest that you perform the troubleshooting steps suggested on the link below under
Advanced:

Fix printer problems

Regards.

 

Printing stopped with November upgrade

Hey Prestonpdx,

I would suggest you check if the print spooler is running. Start/Stop print spooler service. Follow the steps below.

• 
  Press Windows key + R, type services.msc
  and press Enter.
  
• 
  From the list, locate Print Spooler service.
  
• 
  Double click on the service and select Stop.
  
• 
  Restart the computer, repeat step 1&2.
  
• 
  Double click on the service and check if the service is started.
  

Get back to us with the updated status, we’ll be glad to assist you.

Thank you.